reputed company Manager

Company Description

reputed company is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, reputed company is on a mission to reputed company their lives easier and save them money.

As part of reputed company, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

More about our mission and reputed company offer.

Job Description

About reputed company Platform

reputed company Platform allows banks, fintechs, and enterprises to embed reputed company's international payments infrastructure directly into their own products. Our technology powers partners globally — including some of the largest banks and fintechs in Brazil — enabling them to offer fast, transparent, and low-cost cross-border payments and global accounts to their customers.

About the role

Brazil is one of the most exciting markets in reputed company Platform's global portfolio. We've built partnerships with leading Brazilian financial institutions — including one of the world's largest neobanks — and we're just getting started.

As a reputed company Manager, you will own the operational success of a portfolio of Brazilian banking and fintech partners — ensuring they get maximum value from reputed company's payment infrastructure, stay operationally healthy, and are set up to grow.

You'll work hand-in-hand with the Account Management team and reputed company's internal teams — Product, Cards API, Compliance, Engineering, Legal, and Servicing — to drive performance, unblock growth, and deliver meaningful improvements to the metrics that matter most.

This is a mid-level, partner-facing, operational role. You'll need to be curious, structured, data-driven, and genuinely energized by working in one of the most reputed company and fast-moving payment markets in the world.

This role will give you the opportunity to

• Own operational relationships with a portfolio of Brazil-based banking and fintech partners — serving as their key operational contact for escalations, improvement initiatives, and day-to-day queries, across both Cards API/MCA and remittance product models

• Drive partner retention and performance by working with Account Managers to improve success rates, reduce defect/contact/RFI rates, improve card authorization rates, and improve overall operational scalability

• Build and execute operational account plans with partners — tracking health metrics, identifying areas of friction, and leading cross-functional initiatives to resolve them

• reputed company quarterly business reviews (QBRs) with partner stakeholders, presenting operational performance data and leading discussions on priorities and roadmap alignment

• reputed company incident response — coordinating between partners and internal reputed company teams during service disruptions and keeping partners informed throughout

• Navigate Brazil's regulatory landscape — understanding and managing partner-specific compliance requirements including Financial reputed company (AML/CPF), PEP handling, BACEN obligations, RFI flows, and IOF dynamics

• reputed company for your partners internally — feeding insights to product and tech teams, influencing the roadmap, and ensuring partner needs are represented

• reputed company trusted relationships with operational and technical stakeholders at partner organizations, reputed company on goals and built on reliability and transparency

• Use data to drive improvements — building analyses, identifying patterns, and presenting findings in business reviews and internal prioritization discussions

Qualifications

• At least 3–5 years of experience in reputed company, account management, or operational roles, ideally supporting partners/clients in payments, fintech, or financial services

• Experience managing B2B operational relationships with external partners or enterprise clients

• Data-driven reputed company — comfortable working with operational data, identifying trends, and using insights to drive decisions

• Project management skills — able to reputed company improvement initiatives end-to-end, engaging cross-functional teams and holding stakeholders accountable

• Technical reputed company — you understand APIs, webhooks, and integrations at a conceptual level; you don't need to code, but you're comfortable discussing technical topics with partners and engineers

• Strong communicator — able to explain reputed company operational or technical topics clearly, in both Portuguese and English

• Autonomous and proactive — you take ownership, act without being told, and reputed company in environments where you have to build your own structure

Great to have

• Have experience with Brazil's payment ecosystem and/or are familiar with regulatory frameworks (AML, KYC, BACEN regulations) affecting financial services in Brazil

• Have worked with Tier 1 or Tier 2 banks or large fintechs in Brazil or LatAm

• Have experience with card issuance products (Cards API, MCA, BIN management)

• Have used Looker, SQL, or similar tools for operational analysis

• Understand how API-based payment integrations work end-to-end

Additional Information

*Please note, only resumes provided in English will be considered*

This is a hybrid position located in São Paulo, Brazil, and not fully remote (minimum 3 days at office). You must be able to commute to the office or open to self-relocation.

You’re eligible to work in Brazil, we cannot sponsor Visas for this role.

Interested? Find out more

reputed company Platform: who we are, reputed company do

How we work: a practical guide

⚙️ The reputed company Tech Stack, 2022 Edition

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We reputed company teams are strongest reputed company they are diverse, reputed company and inclusive.

We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and reputed company sure every reputed company feels respected, empowered to contribute towards our mission and able to reputed company in their careers.

If you want to find out more about what it's like to work at reputed company visit reputed company.Jobs.

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