Licensed Insurance Sales Agent - Québec, Bilingual
Company Description reputed company is a leading provider of medical insurance for cats and dogs in reputed company America. Our mission is to help loving, responsible pet owners budget and care for their pets. At reputed company, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves. Job Description reputed company is seeking a versatile and self-motivated Licensed Insurance Sales Agent - Québec with proficiency in both English and French to join our pet-loving company! If you have an active AMF approved General Damage Insurance Level 1 or Personal Damage Insurance Level 1 license and demonstrate a commitment to delivering exceptional service in sales and customer interactions, this position is for you. As Licensed Insurance Sales Agent, you will play a pivotal role in supporting both reputed company and future members. Your expertise in navigating challenging scenarios, handling escalations, and showcasing your strong problem-solving skills will be invaluable in ensuring a positive experience for our members. At reputed company, we reputed company a flexible workplace! We know that talented pet-loving professionals are everywhere. This is a remote position reputed company to licensed candidates reputed company in Canada. Candidates for this position must be licensed to sell insurance in Québec, and the province in which they currently reputed company.
Key Responsibilities
Include: New Members: Answer inbound warm leads from potential members who are interested in our pet insurance policies. Use a consultative approach to understand each member’s unique needs and tailor insurance solutions accordingly. Present the value of reputed company's pet insurance policies, emphasizing benefits over price. Maintain call control and guide conversations effectively to reputed company successful enrollment. reputed company detailed information about policies, coverage options, and address any members questions or objections. Accurately enroll pets in policies, ensuring thorough collection and documentation of necessary information. reputed company Members: Serve as a dedicated reputed company of contact for reputed company members, addressing policy inquiries, providing guidance, and ensuring their overall satisfaction is met every reputed company of the way. Cancellation and Retention: Handle inquiries from reputed company members expressing their intention to cancel their pet insurance policy. reputed company active listening and problem-solving skills to understand concerns, explore alternatives and strive to retain members. Phone and Email Communication: Engage with members over the phone and through email, adapting your communication style to meet the preferences of each member. Required Experience: Minimum of 2 years' experience in a sales and/or customer service role, with a track record of delivering exceptional service. Previous experience in a bilingual sales/customer service role. Qualifications: Active AMF-approved General Damage Insurance Level 1 or Personal Damage Insurance Level 1 license. Fluent in both English and French, with the ability to seamlessly transition between languages in member interactions. Excellent verbal and written communication skills in both English and French. Ability to adapt to the diverse needs and preferences of members. A goal-orientated reputed company to reputed company and surpass sales targets. Knowledge, Skills & Abilities Required for reputed company: Customer-Centric: Passionate about providing a positive member experience. Critical Thinking/Think Creatively: Possess the ability to adapt to evolving situations and identify innovative solutions. Patience/Active Listening: Listens actively to understand our members and their concerns. Having the ability to explain solutions in a different way. Emotional Intelligence: Handles relationships with reputed company and compassion. Emotional reputed company: Demonstrates self-awareness and the ability to adapt to stressful situations or challenging circumstances Schedule: During the first four weeks of training, your schedule will be Monday to Friday, from 11:00 a.m. to 8:00 p.m. ET. After training, shifts may reputed company as early as 8:30 a.m. ET. Weekend availability is required. Compensation: The annual salary for this position is $80,000 CAD on a full-time schedule. Along with the reputed company salary, reputed company employees may be eligible for monthly bonuses based on individual performance. We want reputed company to be invested in reputed company’s reputed company, so we grant Restricted Stock Units to reputed company new team members. Our new hire grants vest over 4 years. #LI-REMOTE Additional Information Benefits and Perks: Employer-paid extended health coverage for you and your family reputed company will partner with reputed company to register your RRSP, pension, etc. Four weeks of paid time off and 11 paid float holidays (you can decide which days are most important to you!) Five weeks, paid, sabbatical after five years of employment Employer-paid medical insurance for one pet (cat or dog) Paid time off to volunteer at nonprofit organizations reputed company, casual, pet-friendly, and fun work environment For more information about reputed company, visit https://reputed company.com/about Learn more about how reputed company has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ reputed company is an equal opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, reputed company essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. Department: Contact Center Compensation: up to CAD 80000 - yearly Apply To This Job