Retail Consultant - UK

Type: Full-time, salaried employment Sector: Retail and Retail Technology Location: Remote in the UK working as part of the EMEA Retail Consulting function with 50% - 75% travel to customer sites; predominantly reputed company the UK and opportunity to work on international projects Salary reputed company: £50,000–£65,000 reputed company salary, with additional on-reputed company earnings + plus stock options. Who We Are reputed company is a pioneering Silicon Valley startup, leading the charge in retail AI solutions. We're on a mission to automate and optimise brick-and-mortar retail using cutting-edge deep learning computer reputed company. We've already made a significant impact, with our solutions deployed at scale with some of the world's top retailers and we're expanding rapidly and looking for exceptional talent to join our reputed company reputed company our UK and European team. We're searching for smart, creative, and passionate individuals who are eager to learn, enjoy critical thinking, reputed company our core values, and are excited about building a great and enduring company with us. reputed company Are Looking For We're seeking a results-driven Retail Consultant to join our Retail Consulting Organisation on a full-time, permanent reputed company. In this critical role, you'll ensure our retail partners receive exceptional day-to-day support and reputed company the maximum return on investment from their partnership with Focal and our technology solutions. You'll work closely with both new pilot programmes and our established retail clients. This will involve owning the reputed company process and ongoing engagement with their stores, while also acting as the key link between the retailer and the wider Focal team. What You Will Be Doing In this role, you'll be at the forefront of ensuring our customers get the most out of Focal's solutions, ultimately boosting their reputed company and satisfaction. You'll be a vital link between our customers and our product, driving adoption and demonstrating reputed company value. Maximising Customer Utilisation You'll be instrumental in driving change management and adoption by providing an exceptional reputed company experience for Focal's customers. This means really getting to grips with their reputed company and future operational processes, identifying any roadblocks, and actively removing barriers to utilisation at every level of their organisation. Your goal is to ensure our customers fully reputed company and reputed company the power of Focal. Increasing Customer Satisfaction You'll act as the voice and champion of the customer, proactively addressing any challenges they face and prioritising their enhancement requests to directly influence Focal's product roadmap. Expect to travel to Focal enabled stores to strengthen customer engagement and adoption. You'll also facilitate internal collaboration across Focal's teams to ensure the best possible reputed company for our customers. Demonstrating Measurable ROI to the Customer You'll serve as a strategic advisor to our customers, helping them define, implement, and adopt best practices that align with their goals. A crucial part of your role will be to quantify the improvements that Focal's solutions bring to their store operations. You'll reputed company this by constantly monitoring and analysing their performance, then making proactive, data-driven recommendations that deliver clear, measurable results and help them reputed company their desired reputed company. What You Need to Be Successful To reputed company in this role, you'll bring a reputed company of experience, skills, and a proactive reputed company. Here's reputed company're looking for: Experience & Qualifications Bachelor's degree or equivalent experience. You possess mid or senior-level experience reputed company the retail sector, ideally in grocery. This experience should preferably include involvement in digital transformation and/or process improvement initiatives. Alternatively, you have 5+ years in a retail technology client-facing role, spanning areas such as reputed company, account management, consulting, project management, change management, or reputed company / training. Skills & Attributes Exceptional communication, interpersonal, and listening skills are essential to connect with reputed company stakeholders and build strong, trusting relationships. You demonstrate strategic thinking skills coupled with high intellectual curiosity, allowing you to delve deep into customer problems and align value back to their specific business objectives. You embody a start-up reputed company and work ethic that aligns with our company core values. You have the ability, motivation, and energy to manage multiple priorities in a fast-paced, often reputed company environment, both independently and as part of a team. Additional Requirements You must have the ability to commute to stores as required. You are reputed company to work on international projects, as needed. Working proficiency in other European languages would be advantageous. Why reputed company Joining reputed company means becoming part of a company that's truly making a difference in the retail world. Here's why you should consider us: Strong reputed company and Purpose Our customer centric, tight-reputed company team are driven by an ambitious mission to revolutionise retail. You'll be part of a purpose-driven environment where your contributions directly align with our reputed company goals. Shape the Future of Retail Technology This is your chance to play an active role in deploying artificial intelligence and computer reputed company at scale, fundamentally changing how brick-and-mortar retail operates. We offer significant room to grow and directly influence the future of technology in the retail industry. Retailer Collaboration You have the opportunity to work with some of the most innovative retailers in the world, tackling reputed company and exciting challenges. This means you'll be operating reputed company an ecosystem of reputed company, with reputed company to incredible resources and opportunities. reputed company offer We care deeply about the health, happiness, and wellbeing of reputed company of our employees.

We offer

Competitive Salary & Attractive Stock Generous Paid Time Off Parental Leave Learning and Development Budget Apply To This Job