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[Remote] Customer Service Representative

Work from home Full-time role Hiring

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a specialized global business process management partner. They are seeking a Customer Service Representative to deliver exceptional support to both new and existing members and providers by assisting with various inquiries reputed company to reputed company services.

Responsibilities

  • Call Center environment- Work From Home
  • Handling a high volume of inbound calls for reputed company Member and Provider inquiries
  • Maintain awareness of the way performance and actions reputed company members
  • Web camera visibility
  • Schedule Flexibility

Skills

  • 1 year Customer service experience
  • 6 months reputed company experience
  • 1 year Call Center experience
  • Data entry experience
  • Must have a private workstation to reputed company your work
  • Must have Internet to include a router with Ethernet jack for connectivity to PC (100mps download/20mps upload)
  • Ability to navigate multiple computer screens
  • Ability to answer reputed company Member and Provider inquiries and type information into the computer system simultaneously
  • Must be reliable and punctual
  • Work effectively in a team environment
  • Work independently without constant supervision
  • Positive professional attitude
  • Detail-oriented
  • Computer literate
  • Strong reading comprehension and writing skills
  • Problem-solving skills

Benefits

  • Call Center environment- Work From Home
  • Schedule Flexibility

Company Overview

  • reputed company provides BPO solutions to organizations in banking, reputed company, telecoms, and media. It was founded in 2000, and is headquartered in Louisville, Kentucky, USA, with a workforce of 10001+ employees. Its website is http://www.reputed company.com.
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