Authorization Specialist – Remote Data Entry & Prior Authorization Support (Contract‑to‑Hire) – arenaflex
About arenaflex – Pioneering Health Services from Anywhere
At arenaflex, we are redefining how health plans deliver care by leveraging technology, data, and a people‑first mindset. Our mission is to ensure that every member receives timely, accurate authorization for the services they need, while our internal teams enjoy a collaborative, flexible, and growth‑focused environment. As a fully remote‑first organization headquartered in Texas, arenaflex empowers employees to work from the comfort of their homes while staying connected to a vibrant, purpose‑driven community. If you thrive in fast‑paced, detail‑oriented roles and are eager to contribute to a critical piece of the healthcare ecosystem, this is the place to launch or accelerate your career.
Position Overview
The Authorization Specialist (Data Entry) role at arenaflex is a 12‑month contract‑to‑hire opportunity that blends high‑volume data entry with essential support for prior‑authorization workflows. You will be the frontline guardian of accuracy, ensuring that every fax, referral, and medical document is captured, routed, and processed within strict timelines. This position is fully remote, but you must be located in Texas and able to work the flexible shifts outlined below.
Key Details
- Location: Remote – Texas (must have a reliable internet connection)
- Duration: 12 months (with potential conversion to permanent)
- Hours: Minimum 40 hours per week, open availability required
- Shift Options:
- Monday‑Friday: 6 am – 7 pm CST
- Saturday: 7 am – 5 pm CST
- Sunday: 7:30 am – 4:30 pm CST
- Compensation: $16.00 per hour
- Benefits: 401(k) with matching, dental, health, vision, life insurance, flexible schedule
Core Responsibilities
As an Authorization Specialist, you will be the backbone of arenaflex’s utilization management team. Your daily tasks will include, but are not limited to:
- Receiving, triaging, and routing inbound faxes to the appropriate internal teams (e.g., Concurrent Review, Behavioral Health, Medicare).
- Performing high‑speed data entry to maintain and update authorization requests in the utilization management system.
- Documenting essential medical information—history, diagnosis, prognosis—based on referrals and ensuring completeness for clinical reviewers.
- Tracking authorization status, updating referral logs, and adhering to policy‑driven timelines.
- Ensuring compliance with all arenaflex policies, HIPAA regulations, and industry standards.
- Collaborating with the intake department to streamline processes and reduce turnaround time.
- Correcting data entry errors promptly and maintaining organized electronic records.
- Participating in continuous‑improvement initiatives, suggesting workflow enhancements, and sharing best practices.
Performance Metrics & Expectations
Your success will be measured against clear, quantifiable metrics that reflect the high‑velocity nature of the role:
- Processing 3,500 – 4,000 faxes per day, with a target of routing each fax to the correct team within 1‑2 hours of receipt.
- Achieving a minimum of 10,000 alphanumeric keystrokes per hour (equivalent to 50‑60 WPM) while maintaining accuracy.
- Maintaining a data‑entry error rate below 1 % and promptly correcting any identified discrepancies.
- Demonstrating punctuality, reliability, and adherence to the open‑availability schedule.
Required Qualifications
- High school diploma or equivalent (required).
- Demonstrated typing speed of at least 60 WPM (verified via a typing test attached to your resume).
- Ability to sustain 10,000 keystrokes per hour in a fast‑paced environment.
- Strong attention to detail and commitment to data integrity.
- Open availability to work any shift, including overtime, weekends, and holidays.
- Basic familiarity with medical terminology and insurance concepts (preferred but not mandatory).
- Prior experience in retail, customer service, or any role requiring schedule flexibility is a plus.
Preferred Experience & Skills
- 1‑12 months of data processing, clerical, or administrative experience.
- Experience handling high‑volume fax or electronic document workflows.
- Proficiency with Microsoft Office Suite, especially Excel, and familiarity with electronic health record (EHR) or utilization management platforms.
- Excellent written and verbal communication skills.
- Ability to quickly learn and apply arenaflex’s policies, procedures, and compliance standards.
Core Competencies for Success
- Speed & Accuracy: Balancing rapid typing with meticulous data verification.
- Organizational Skills: Managing multiple concurrent tasks without sacrificing quality.
- Adaptability: Thriving in a 7‑day‑a‑week operation with shifting priorities.
- Team Collaboration: Communicating effectively with clinical reviewers, intake specialists, and other functional teams.
- Problem‑Solving: Identifying gaps in documentation and proactively seeking clarification.
Career Growth & Learning Opportunities
arenaflex is committed to investing in its people. As a contract‑to‑hire employee, you will have access to a structured development path that can lead to permanent roles in utilization management, claims processing, or health‑plan operations. We provide:
- On‑the‑job training on healthcare authorization processes and industry regulations.
- Mentorship from senior utilization managers and clinical reviewers.
- Access to online learning platforms for certifications in medical coding, health information management, or data analytics.
- Opportunities to transition into specialized roles such as Prior Authorization Analyst, Claims Examiner, or Customer Experience Coordinator.
Work Environment & Culture at arenaflex
Our remote‑first culture emphasizes flexibility, trust, and continuous improvement. Even though you will be working from home, arenaflex ensures you feel connected through:
- Weekly virtual team huddles and monthly all‑hands meetings.
- Dedicated Slack channels for peer support, knowledge sharing, and social interaction.
- Recognition programs that celebrate high performers and innovative ideas.
- A supportive leadership team that encourages work‑life balance and respects personal commitments.
Compensation, Perks & Benefits
In addition to the competitive hourly rate of $16.00, arenaflex offers a comprehensive benefits package designed to promote financial security and personal well‑being:
- 401(k) retirement plan with employer matching contributions.
- Medical, dental, vision, and life insurance coverage.
- Flexible scheduling to accommodate personal responsibilities.
- Paid time off and holiday pay for eligible employees.
- Access to employee assistance programs (EAP) for mental health and counseling services.
- Opportunities for performance‑based bonuses and salary reviews upon conversion to a permanent role.
Application Process & Next Steps
If you meet the typing speed requirement and are ready to join a dynamic, high‑impact team, follow these steps:
- Prepare a resume that includes a recent typing test result (minimum 60 WPM).
- Submit your application through the link below.
- Upon receipt, our recruiting team will review your qualifications and schedule a virtual interview.
- If selected, you will receive an invitation to complete the official typing assessment.
- Successful candidates will begin onboarding and receive all necessary training to start contributing immediately.
We value diversity and encourage candidates of all backgrounds to apply. arenaflex is an equal‑opportunity employer and is committed to creating an inclusive environment for all employees.
Ready to Make an Impact?
Join arenaflex today and become a vital part of a team that ensures members receive the care they deserve—accurately, quickly, and compassionately. Your typing speed, attention to detail, and willingness to learn will directly influence the health outcomes of thousands of individuals. Don’t miss this chance to grow your career while working from the comfort of your home.
Apply Job!
``` Apply for this job