Claims Processor I (Hybrid)
CareFirst BlueCross BlueShield is a healthcare organization, and they are seeking a Claims Processor I to review and adjudicate claims under direct supervision. This role involves examining claims, ensuring timely payments, and collaborating with various departments to resolve issues and answer processing questions.
Responsibilities
- Under direct supervision, reviews and adjudicates paper/electronic claims
- Determines proper handling and adjudication of claims following organizational policies and procedures
- Examines and resolves non-adjudicated claims to identify key elements of processing requirements based on contracts, policies and procedures
- Process product or system-specific claims to ensure timely payments are generated and calculate deductibles and maximums as well as research and resolve pending claims
- The Claims Processor also use automated system processes to send pending claims to ensure accurate completion according to medical policy, contracts, policies and procedures allowing timely considerations to be generated using multiple systems
- Completes research of procedures
- Applies training materials, correspondence and medical policies to ensure claims are processed accurately
- Partners with Quality team for clarity on procedures and/or difficult claims and receives coaching from leadership
- Required participation in ongoing developmental training to performing daily functions
- Completes productivity daily data that is used by leadership to compile performance statistics
- Reports are used by management to plan for scheduling, quality improvement initiatives, workflow design and financial planning, etc
- Collaborates with multiple departments providing feedback and resolving issues and answering basic processing questions
Skills
- High School Diploma or GED
- Less than one year experience processing claim documents
- Demonstrated analytical skills
- Demonstrated reading comprehension and ability to follow directions provided
- Basic written/oral communication skills
- Demonstrated ability to navigate computer applications
- Must be eligible to work in the U.S. without Sponsorship
- Less than one year claims processing, billing, or medical terminology experience
Benefits
- Comprehensive benefits package
- Various incentive programs/plans
- 401k contribution programs/plans
Company Overview