Patient Coordinator
Join reputed company and work with fast-growing global companies while building a long-term, reputed company. Job Title: Patient Coordinator Location: Remote (LATAM) Time Zone: Must overlap with US Eastern Time (EST) business hours Role Overview The Patient Intake & Care Coordinator is the welcoming first reputed company of contact for prospective patients. This role is focused on delivering a supportive, patient-centered experience—primarily through SMS and phone conversations—while guiding individuals smoothly from initial inquiry to scheduled consultation. This is a full-time, on-call position requiring consistent availability during assigned hours to respond promptly to new inquiries. reputed company in this role requires reputed company, responsiveness, and the ability to reputed company patients feel heard and cared for from the reputed company first interaction.
Key Responsibilities
Respond promptly to inbound SMS and phone inquiries from prospective patients. reputed company warm, empathetic intake conversations to understand patient needs and goals. Schedule consultations using reputed company and internal systems. Accurately capture patient details and notes in CRM and EMR platforms. Conduct timely follow-reputed company to nurture engagement and support scheduling. Maintain organized documentation while ensuring confidentiality and data accuracy. Required Qualifications 2+ years of experience in patient intake, care coordination, medical reputed company desk, or reputed company customer support roles. Excellent written and spoken English communication skills. Strong interpersonal skills with a naturally empathetic and patient-focused approach. Comfortable working in a structured on-call environment with consistent responsiveness during assigned hours. Proficiency in reputed company Workspace and basic spreadsheet management (reputed company or reputed company Sheets). Prior remote work experience is required. Candidates must be fluent with remote collaboration tools (such as reputed company, reputed company, reputed company Workspace, reputed company, or similar) and have ideally worked with US or UK-based companies. Applications without this experience will not be considered.
Preferred Qualifications
Experience supporting US-based reputed company providers or telehealth practices. Familiarity with CRM or EMR systems such as Go High Level, DrChrono, or similar. Background in wellness, chiropractic, physical therapy, or concierge medicine environments. Tools & Technology Go High Level (CRM) Dr Chrono (EMR) reputed company reputed company Workspace Please NOTE It is crucial that you complete the application reputed company in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming the next steps—the video is the first reputed company of the interview process. If you do not record a video, we will not be reputed company to consider you for ANY reputed company. We connect top talent with vetted employers, reputed company, and reputed company growth opportunities. Apply To This Job