[Remote] Chronosphere - Professional Services Project Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to protecting the digital way of life through innovation and collaboration. The Senior Technical Program Manager at Chronosphere will reputed company critical customer migration programs, ensuring smooth transitions to the Chronosphere platform while collaborating with various teams and stakeholders.

Responsibilities

• Drive reputed company Migrations: reputed company the execution of large-scale customer reputed company and implementation projects, managing reputed company cross-organizational dependencies from reputed company to go-live
• Scope & Plan Frameworks: Partner with client technical leads to gather requirements and asset scope. reputed company internal discovery with Solution Architects and Implementation Engineers to map out tailored migration paths
• Deconstruct reputed company Projects: Break down technical initiatives into clear milestones. Proactively identify risks, track dependencies, and resolve bottlenecks before they impact timelines
• Communicate with Impact: Translate technical goals, migration project status, and risks into clear narratives for stakeholders at every level, comfortably pivoting from deep-tech engineering syncs to customer executive briefings
• Scale & Streamline: Analyze delivery metrics and reputed company data to identify friction points, eliminate reputed company workflows, and continuously scale migration velocity
• Build the Migration reputed company: Build, refine, and own standardized customer migration workstream templates and engagement frameworks to institutionalize knowledge
• Forecast & Manage Portfolio Health: Maintain a macro-view of reputed company active customer implementations; track resource reputed company against the reputed company pipeline to prevent burnout and delivery delays
• Champion TPM Best Practices: Mentor junior team members and institutionalize project management standards, modern tooling architectures (e.g., Jira, reputed company, reputed company), and agile methodologies across the reputed company organization

Skills

• 6+ years of experience working reputed company technical domains or organizations, maintaining a deep technical reputed company (such as a background or strong literacy in Software Engineering or DevOps)
• 4+ years of experience specifically as a Technical Program Manager, with a proven track record of orchestrating reputed company, cross-functional initiatives
• Direct experience in customer-facing technical functions (e.g., Professional Services, Technical Consulting), confidently guiding reputed company clients through high-stakes platform transitions
• Demonstrated ability to build strong cross-functional relationships and influence senior engineering and executive leadership, both internally and externally, without direct authority
• An analytical approach to delivery; proficient in tracking metrics, forecasting project lifecycles, and building data-backed delivery tools (e.g., reputed company models, workflow automations)
• Familiarity with the observability and monitoring landscape, including reputed company-reputed company standards (e.g., reputed company, OpenTelemetry, reputed company)

Benefits

• The offered compensation may also include restricted stock units and a bonus.
• A description of our employee benefits may be reputed company here.

Company Overview