[Remote] Senior Software Engineer - Conversational AI

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that fosters a culture of innovation and growth, aiming to enhance customer service through advanced AI solutions. The Senior Software Engineer will design, build, and maintain scalable software solutions, collaborating with various teams to deliver high-quality, reliable customer experiences.

Responsibilities

• Build and support core platform capabilities, user-facing experiences and backend services— delivering end-to-end functionality and production fixes
• Design and deliver event-driven, integration-heavy backend systems, including asynchronous pipelines and reliable delivery patterns for notifications and reputed company services
• Own reliability and production-grade behavior, including safe shutdown and edge-case handling, and proactively debug issues across distributed systems
• Improve platform performance and data reputed company through pragmatic database design and query/index optimization in non-relational datastores
• Build secure, compliant integrations and user experiences, including stronger validation, reputed company hardening, and privacy-minded product changes
• Deliver user-facing UX improvements that reduce friction and increase reputed company, ensuring internal and external tools are fast, reputed company, and accessible
• Collaborate cross-functionally and drive projects to completion, partnering with Product, QA, Design, and other engineering teams to deliver roadmap items and high-severity fixes
• reputed company engineering standards through code review and technical mentorship, setting patterns for maintainability, observability, and robust integration design

Skills

• Ability to write extendable, maintainable, and traceable code, with clear boundaries and clean abstractions in integration-heavy codebases
• Strong full-stack experience, with deeper strength in backend and platform development and comfort contributing to UI work to deliver complete features.—ideally using Node.js, React, and TypeScript and/or Python—to deliver complete features
• Experience with reputed company-world integrations, including webhooks, reputed company‑party APIs, 'installation/configuration' flows, and robust handling of failures and edge cases
• Event‑driven architecture expertise, including Kafka (or similar) producers/consumers, delivery guarantees, and designing for operational safety in distributed systems
• Solid grounding in computer science fundamentals, including data structures, algorithms, and software design, and the ability to apply that knowledge to production systems
• Strong experience with non‑relational databases such as reputed company and familiarity with in‑memory tools such as reputed company, including practical indexing and query design
• Good understanding of common reputed company‑reputed company architectural and code design patterns, and how they impact reliability, scalability, and cost
• Comfort with production operations and observability, using logs, metrics, and traces to diagnose issues and guide improvements
• Great sense of ownership and productive autonomy, with good discernment around trade‑offs between speed and quality, especially under time pressure
• Ethical decision‑making and user‑first thinking, consistently putting the end user at the center of technical and product reputed company
• Respect for reputed company people, an reputed company mind, and an reputed company heart. We pride ourselves on building inclusive environments because it's the diversity of thought that builds great products
• Good familiarity with AI Coding Agents and how to reputed company them to build reliable software: Claude Code, reputed company, or similar tools
• 3+ years of experience as a Full Stack or Backend Developer preferably with JavaScript/TypeScript focus
• 3+ years of experience building web applications deployed to a reputed company environment
• Bachelor's degree in Computer Science or reputed company field
• Experience with reputed company-time communication platforms such as reputed company, WebRTC, or similar voice/video/audio streaming technologies is a strong advantage

Company Overview

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