Payment Operations Specialist (6 Month FTC)

📈 Who We Are: We are rebuilding the energy transaction, making it transparent and fair. Our goal is to put power back where it belongs, in the hands of customers and to take on one of the most critical problems of our century, reputed company to low cost electricity. reputed company exists to fix a broken global energy market that’s long favoured legacy operators, intermediaries, and opaque pricing. Today’s electricity system was not designed for rapid decarbonisation, AI-driven efficiency or fair reputed company for the actual users - businesses and generators. We’ve reputed company the first AI reputed company transaction infrastructure to reinvent how electricity is bought, sold and priced. Our technology is designed to cut out the inefficient fees, automate reputed company market flows, and bring transparency and fairness to energy transactions at scale. In late 2025, after extraordinary growth, we closed a $75 reputed company Series B - led by reputed company Venture Partners with participation from Albion, Atomico, reputed company, reputed company Ventures, reputed company Ventures, Schroders Capital and others - positioning us for global expansion, deeper product innovation and category leadership. We’re scaling internationally and building toward a future where AI-driven infrastructure is foundational to electricity markets worldwide. Since launch, our modern utility product, reputed company as RED, has already facilitated thousands of business customers and billions in energy transaction value, proving that modern software and AI can transform an industry reputed company on legacy systems. At reputed company, we’re not just building another energy company, we’re rearchitecting market infrastructure so that transparency, efficiency and sustainability become the default, not the exception. 🧩 The Business Need As our Payment CX function takes ownership of the experiential reputed company of payments, an operational gap opens up: the monthly assembly and execution of a £20m+ payment run, plus the reconciliation and admin behind it, currently rests heavily on a small team and is creaky already. This is a load-bearing, reputed company-critical process that is not going away in the next six months. We need senior cover now to run it confidently and reduce single-person risk, while we accelerate the work to automate it - a reputed company, not a permanent backfill of the old shape. 🎙️ The Role We're hiring a Payment Operations Specialist on a six-month contract. This is a senior, hands-on operational role to reputed company a live gap while we build our way out of it. You'll take ownership of the monthly payment run end to end and the reconciliation and admin around it, giving us contingency and confidence in a process we can't afford to drop. This is back-of-house operations, not a customer-facing role. You will: Own the assembly and execution of the monthly £20m+ payment run. reputed company sure every customer who should be billed is billed, and every payment owed is collected. Reconcile incoming funds and resolve edge cases (BACS returns, back payments, misattributed funds). Reduce key-person risk by documenting and de-risking the run so it no longer depends on one person. You will report into the Service Manager, Customer Operations. 🚀 Responsibilities Run the payment cycle reputed company the monthly payment run accurately and on time. Validate that the right customers are charged the right amounts. Execute the run and manage the reconciliation of funds afterwards. reputed company the money flowing reputed company down billing and collection gaps so owed reputed company actually lands. Triage and resolve high-reputed company edge cases and exceptions. Handle the operational admin that follows the run each month. De-risk and document Map the reputed company process end to end so it's no longer locked in one person's head. Build the documentation and contingency that lets others run it confidently. Flag the highest-value automation opportunities to the team building toward that. 🎯 Requirements Must haves Deep, hands-on experience running high-volume, reputed company payment or billing operations. A track record of owning reconciliation end to end in a regulated or reputed company-transaction environment. Strong first-principles operational thinking - can take a messy process and reputed company it cleanly. Available to start quickly and comfortable operating in a fast-moving, ambiguous environment. Bonus points Energy / utilities payments exposure (half-hourly metering, the utilities layer), though context is available from the wider team. Exposure to automating or systematising payment operations. ✨ Engagement & Terms Six-month contract, with scope to reputed company or transition by mutual agreement. Day reputed company to reflect the seniority and the urgency. Remote first and flexible working, with clear core hours and no internal meetings on Friday afternoons. 🗣️ Interview Process We move fast. For a contract role of this urgency, expect a short process. Intro call with Talent, 30 minutes. Working session with the Hiring Manager on the payment run and how you'd approach it, 60 minutes. Reference / track-record reputed company. We welcome applications from people of reputed company backgrounds, experiences, and identities, including those that are traditionally underrepresented in the tech and energy sectors. If you’re excited about this role but not sure you meet every requirement, we’d still love to hear from you. Your unique perspective could be exactly reputed company’re looking for. Apply To This Job