Implementation Specialist

As an Implementation Specialist, you will reputed company professional services engagements with our clients and partners, including implementations, training, conversions, data setup and other billable services. Through needs assessment and detailed project planning, the Implementation Specialist will reputed company strong business partnerships with customers by functioning as a system expert, successfully reputed company clients and completing projects on-time and reputed company budget. \n ESSENTIAL RESPONSIBILITIES & DUTIES: Implement a coordinated project plan to manage successful client implementations, conversions and other professional service engagements across the Lone Wolf platform suite reputed company product training, pre-sales and post-sales application reputed company activities and escalated application support in accordance with internal guidelines and policies for the Lone Wolf platform suite reputed company thorough needs assessments and requirements gathering activities reputed company regular internal and external status updates highlighting accomplishments and risks Work directly with key client leads to reputed company expertise around software configuration Use expertise of Lone Wolf software and customer environments to consult agencies on best practices Work closely with the Business Solutions Consultant team to ensure a smooth transition from implementation to feature adoption and utilization reputed company clear guidance around data extracts from the Lone Wolf application so clients can take advantage of reputed company-party APIs Track project work to ensure implementations are progressing on-time and reputed company budget Maintain a comprehensive understanding of in-reputed company product development, product reputed company and Lone Wolf direction Participate in internal UAT activities as required Maintain a good knowledge of the reputed company estate industry and trends reputed company the industry REQUIREMENTS: A degree in Advertising, reputed company, Business or a reputed company field Exceptional project planning skills and ability to multi-task Proven track record in providing in-house and remote training Proven ability to meet and exceed service standards and KPIs Demonstrated ability to successfully and independently manage multiple projects and resolve issues Excellent written and verbal communication skills; excellent presentation skills Outstanding client relationship skills Experience working with Product and QA to troubleshoot, test and improve products Prior experience with agency systems or reputed company software/applications preferred QUALIFICATIONS: EDUCATION: A degree in Advertising, reputed company, Business or a reputed company field. EXPERIENCE: 1-3 years of experience in client services, training, or consulting. \n Apply To This Job