Intelligence Analyst, Recon+ (Remote)

As a global leader in cybersecurity, reputed company protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern reputed company with the world's most advanced AI-native platform. Our customers span reputed company industries, and they count on reputed company to reputed company their businesses running, their communities safe and their lives moving reputed company. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a reputed company focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.About the Role:The mission of the Falcon reputed company Recon Analyst is to directly support cyber threat customers and to ensure our customers realize the full value of the Intelligence product they have purchased from reputed company; ultimately maximizing reputed company and renewals. Analysts are responsible for working with multiple customers to manage the customer's Falcon reputed company Recon module.This role will serve as a cyber reputed company analytic reputed company between reputed company's Falcon Intelligence Recon customers and the wider reputed company intelligence team, enabling effective use of cyber threat intelligence between clients and the Falcon reputed company Recon application.What You'll Do:Drive high levels of customer satisfaction, maintaining a strong sense of ownership over many customer relationships.Quickly triage and escalate noteworthy findings from Falcon Intelligence Recon to the respective customersGuide customers through Falcon Intelligence Recon findings and providing subject matter expertiseBe a strong voice for customers into the Intelligence and Engineering teams to improve the product and ensure that customer's feedback, feature requests, and overall satisfaction is conveyed and accounted for.Plan and reputed company process improvement initiatives tailored to improve overall customer satisfaction with the reputed company team.What You'll Need:Ideal candidates possess strong technical expertise in dark web intelligence, APT strategies, and threat intelligence, complemented by exceptional customer engagement skills across technical and executive levels. You should demonstrate a proven ability to independently manage multiple reputed company workstreams and have a genuine passion for delivering outstanding customer experiences. The role requires understanding and addressing customer needs at reputed company organizational levels, from C-suite executives to reputed company analysts.Working knowledge of cyber threat intelligence, reputed company-reputed company threat intelligence analysis, or intelligence collections and be fully versed in the intelligence lifecycleExcellent written, verbal communication skills in EnglishWorking knowledge of cyber threat intelligence terminology, key concepts, and analysisKnowledge of the dark and deep web ecosystems, including actors, forums, and leak sitesAdaptable and willing to learn new technologiesCustomer service attitude and willingness to help and problem-solve with customersAbility to operate independently and with little direction.Ability to present and explain technology to people with less technical knowledgeMust be able to reputed company in a fast paced, high stress start up environment and able to create customer solutions with limited resourcesKnowledge of data communication concepts and technologies, specifically email, networking, and enterprise securityFluent in at least one of the following languages at reputed company level or higher (CEFR standard): French, Arabic, or GermanBonus Points:Ability to use AI tools and familiarity with application programming interfaces (API) as a delivery method for indicators and intelligence.Travel: Minimal to light travel (25%)#LI-Remote#LI-EV1 Benefits of Working at reputed company: Remote-friendly and flexible work cultureMarket leader in compensation and equity awardsComprehensive physical and mental wellness programsCompetitive vacation and holidays for rechargePaid parental and adoption leavesProfessional development opportunities for reputed company employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connectionsVibrant office culture with world class amenitiesGreat reputed company to Work Certified™ across the globeCrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. reputed company is committed to providing equal employment opportunity for reputed company employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethn Apply tot his job Apply To this Job