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AT&T Wireless and Broadband Training Specialist - Unlock Your Potential as a Subject Matter Expert

Work from home Full-time role Hiring

Join Our Dynamic Team as a Wireless Guru and Shape the Future of Sales Enablement

We're on the hunt for a highly skilled AT&T Wireless and Broadband Training Specialist to join our innovative team at Workwarp. As a Subject Matter Expert (SME), you will be the driving force behind empowering sales teams with in-depth knowledge of AT&T wireless and internet products, services, and processes. If you're passionate about breaking down complex concepts into engaging, easy-to-understand content and have a knack for captivating audiences, we want to hear from you!

Key Responsibilities:

  • Develop and deliver comprehensive training programs for sales associates on AT&T Wireless products, services, and processes, focusing on sellers and support agents.
  • Design and create clear, engaging, and aesthetically formatted courses that align with organizational goals and partner requests, including AT&T training materials and scheduling sessions.
  • Deliver sales training presentations/courses for sales reps in a retail sales environment, ensuring extraordinary attention to detail in content creation and language nuance.
  • Communicate effectively with all levels of employees, from entry-level agents to C-level executives, both inside and outside our organization, showcasing your dynamic and precise communication style.

Requirements:

  • Minimum 3 years of presentation and training curriculum development experience specifically related to wireless (cellular), high-speed internet, and/or consumer electronics sales.
  • Wireless and fiber broadband internet knowledge (AT&T preferred), with a willingness to learn and become an expert to fulfill our clients' and business needs.
  • Competency in writing and speaking skills for retailer sales audiences, with the ability to own the natural confidence to tackle ever-changing offers, products, and services.
  • Strong computer proficiency, including Microsoft Office Suite (PowerPoint, Excel, Word, Outlook), web conferencing (e.g., Zoom, Teams), and A/V setup and troubleshooting skills.

What We Offer:

  • Competitive salary and benefits package, including medical, dental, vision, disability, and life insurance.
  • 401k Plan with employer matching, paid vacation, personal/sick days, and bereavement time.
  • Employee Profit Sharing Program, 50% AT&T wireless discount, and paid training.
  • Advancement opportunities, with a preference for promoting from within, and a dynamic work environment with frequent opportunities for growth and development.

How to Apply:

If you're ready to unleash your potential as a Wireless Guru and join a team that values innovation, creativity, and collaboration, apply today and let's build the future together!

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