Remote Customer Service and Sales Representative - AT&T

Join the AT&T Team as a Remote Customer Service and Sales Representative and be the voice of a global leader in communications and technology. We're seeking a highly skilled and motivated individual to provide exceptional customer service and drive sales growth from the comfort of their own home. As a Customer Service Representative, you'll have the opportunity to make a real impact on our customers' lives, introducing them to the latest technology, services, and offers.

This is a full-time remote position (40 hours/week) that offers a competitive salary range of $16.20 to $18.87 per hour, with additional compensation up to $3000 a month for meeting sales goals and performance expectations. You'll also receive paid training from home, excellent benefits including medical/dental coverage, 401(k) plan, tuition reimbursement, and paid time off, as well as employee discounts of up to 50% off on eligible AT&T wireless plans and accessories.

Key Responsibilities

• Provide exceptional customer service, addressing a broad range of customer inquiries, including collections, retention, sales channel coordination, billing, and advanced technical support
• Use creative problem-solving skills to resolve complex customer issues and deliver personalized recommendations for our latest products and services
• Meet monthly sales goals and deliver an outstanding customer experience
• Work a set schedule, including breaks, lunches, and scheduled open time to ensure availability to answer customer calls

Requirements

• Call center or customer service experience
• Flexibility to work any schedule during hours of operation, including day, evening, weekend, or holiday hours
• Verified internet service and an established dedicated work area that meets WFH standards
• Availability, accessibility, and accountability to work during established work schedules and shifts

What We Offer

• Competitive pay and additional compensation for meeting sales goals
• Paid training and excellent benefits package
• Employee discounts on eligible AT&T wireless plans and accessories
• Opportunities for career growth and development

How to Apply

If you're a motivated and customer-focused individual who is passionate about technology and sales, we encourage you to apply for this exciting opportunity. Apply now and take the first step towards a rewarding career with AT&T.