Remote Call Center Representative- WFH
Employer Industry: Insurtech Why consider this job opportunity... - Salary of $13.50 per hour - Opportunity for career advancement and growth within the organization - Work remotely from anywhere with access to high-speed internet - Supportive and diverse work environment that celebrates equality - Chance to make a positive impact on customer satisfaction in the insurance industry What to Expect (Job Responsibilities): - Handle a large volume of inbound and outbound calls related to commercial insurance inquiries - Follow communication scripts while using product knowledge to address customer needs off-script when necessary - Build positive relationships through exceptional customer service and effective resolution of inquiries - Meet daily qualitative and quantitative targets for service and productivity - Maintain a dedicated workspace and ensure proper equipment setup for remote work What is Required (Qualifications): - Minimum of 2 years of customer support experience in a call center environment - Minimum of 2 years working remotely - High School diploma or equivalent - Strong experience with technology and proficiency in Google Workplace and CRM software - Exceptional customer service, active listening, and communication skills How to Stand Out (Preferred Qualifications): - Bilingual in Spanish - Strong typing and data entry skills - Exceptional time management and decision-making abilities #Insurtech #CustomerService #RemoteWork #DiversityAndInclusion #CareerGrowth At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!