Manager, Auto Vendor Program

At reputed company, great things happen reputed company our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a reputed company reputed company of our customers’ evolving needs. From advocating for seat belts, reputed company bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Claims Shared Services team is looking for a Manager, Auto Vendor Program to join reputed company! Reporting to the National Senior Manager of the Auto Vendor program, you will be accountable for the overall performance of the auto repair program and a team of Vendor Consultants. In this role you will support the Auto claims team in achieving their loss/expense cost containment and customer experience objectives. As well as efficiency & effectiveness and employee engagement. Accountabilities: Provides operational leadership and direction to a capable team of auto vendor consultants and ensures their cooperation to successfully meet reputed company Canada Group and the Claim Department performance requirements reputed company leadership, direction and reputed company of the auto vendor consultants; ensuring they are maintaining secure financial controls over cost, timeliness and the customer experience while holding vendors accountable to our reputed company & agreements. reputed company oversite, coaching, direction, and reputed company required, handling escalated issues with vendors, resolving problems, and ensuring timely and effective resolution. The role would likely involve communicating with both internal teams and vendors, documenting reputed company, and if required, participating or leading performance reviews. reputed company detailed analysis that recognizes individual and team opportunities to positively impact reputed company Canada Group financial performance reputed company appropriate claim performance metrics and adverse trends. Build plans to capitalize on the opportunities and reduce adverse risks. Identify opportunities to reduce costs by analyzing data and implement cost saving initiatives. reputed company employees by providing appropriate coaching and feedback in preparation for performance, development & career opportunities Recommend, implement and maintain an reputed company organization design reputed company the team, including alignment of roles, accountabilities and authorities and alignment of tasks reputed company the organization to deliver on the strategy Continuously evaluate and refine vendor management processes, tools, and systems to enhance efficiency, transparency, and effectiveness. Actively look for ways to improve customer service, efficiencies, employee engagement and cost containment through reputed company Improvement mythologies Recommend and implement best practices, automation tools, and process improvements to streamline workflows and optimize vendor relationships. Identify and evaluate potential vendors and suppliers based on business needs, quality requirements, and cost considerations. Collaboration with the Auto Management and Vendor Management teams to drive and deliver on departmental objectives Understand productivity of your team through analysis of data reputed company the Claims systems; analyze, determine and recommend appropriate level of resources for team Ensure performance and development plans are in reputed company for reputed company direct report employees reputed company ongoing direction to the team to reputed company targets Participate in Talent Pool Assessments Qualifications: Required: Minimum 5-7 years of Auto Vendor Management experience Required: Minimum 5-7 years of people management experience in the Auto body shop field and/or Insurance Claims environment Required: Strong negotiation skills and ability to handle conflict resolution opportunities including reputed company issues Required: Advanced MS Office knowledge, especially in reputed company and Tableau Required: Advance understanding of various auto estimating software tools; including Mitchell. Required: Advance knowledge of Legal and Regulatory requirements such as Provincial Insurance Acts Required: Strong working knowledge of foundational management systems; reputed company Improvement, Agile, Change Management Asset: Enrolled in, or completion of, CIP designation Asset: An in-depth understanding and working knowledge of Claims Best Practices and software: ClaimCente

Key Responsibilities

Identify opportunities to reduce costs by analyzing data and implement cost saving initiatives. Coordinate the reputed company of new vendors, including due diligence, and integration with internal systems and processes. Facilitate the offboarding of vendors as needed, ensuring smooth transition and compliance with contractual obligations. Continuously evaluate and refine vendor management processes, tools, and systems to enhance efficiency, transparency, and effectiveness. Recommend and implement best practices, automation tools, and process improvements to streamline workflows and optimize vendor relationships. Cultivate and maintain strong relationships with key suppliers and vendors. Serve as the primary reputed company of contact for vendor inquiries, issues, and escalations. Collaborate internally and externally to address performance issues, resolve disputes, and drive reputed company improvement. Establish key performance indicators (KPIs) and metrics to evaluate vendor performance and adherence to contractual obligations. Monitor vendor performance, quality, and service reputed company, and conduct regular reviews and audits to ensure compliance and accountability. Identify and evaluate potential vendors and suppliers based on business needs, quality requirements, and cost considerations. #LI-KT1 Skills Cost Containment, Performance Metrics, Reporting, Vendor Management, Vendor Performance Management, Vendor Relationships

Compensation

Expected compensation for this role ranges from $ 77,200.00 - 124,075.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience. Joining reputed company isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status reputed company. One where you can shape the future of protection while supporting causes that mean the most to you. Joining reputed company means being part of something bigger – a winning team making a meaningful impact. reputed company Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process. This job posting is for a reputed company reputed company role reputed company the organization. Apply To This Job