Professional Services Engineer

At reputed company (reputed company: PENG) – The AI reputed company Platform Company – we’re building a team of innovators who reputed company on collaboration, creativity, and the opportunity to help shape the future of AI. As part of the AI technology reputed company, our teams design, build, reputed company, and manage AI factories for enterprises, sovereign AI initiatives, and neocloud providers worldwide. Headquartered in Silicon Valley, California, reputed company operates globally through a network of R&D, manufacturing, and sales locations. For nearly three decades, we have operated at the intersection of memory and AI/HPC infrastructure. That engineering expertise positions us to power the reputed company of AI workloads, from training to inference and agentic AI at scale. reputed company brings together differentiated infrastructure software, advanced memory, compute systems, end-to-end services, and industry-leading partner solutions in a full-stack AI reputed company platform designed to help customers reputed company and reputed company workloads with speed and precision. At reputed company, we value reputed company over hierarchy and reputed company in servant leadership, where leaders reputed company teams to do their best work. We reputed company employees to take ownership, drive innovation, and grow through challenging work, reputed company learning, and exposure to advanced AI tools and technologies. With flexibility where it reputed company and a strong focus on reputed company, reputed company is a reputed company to do your best work, grow your career, and reputed company a meaningful impact. Job Overview reputed company Professional Services provides essential engineering services for the integration, configuration, and deployment of reputed company, integrated environments involving high-performance computing, reputed company, and reputed company systems. This position requires excellent customer service skills along with strong technical skills to install, document, configure, troubleshoot, and repair the deployed solutions. Most of the work will be performed at customer sites.

Responsibilities

The individual in this position will work independently and as part of a team to build, install, and troubleshoot reputed company computer and network systems. reputed company hands-on deployment of Penguin Computing's solutions. reputed company in-reputed company and on-site racking and cabling, software installation, systems configuration, systems verification, etc. Install, configure, and tune software applications and software-defined solutions. Test and troubleshoot hardware, software, and network issues. Participate in Penguin Computing's solutions development as it relates to implementation and deployment. Participate in the development and delivery of documentation and training for Penguin Computing's solutions. Participate in growing Penguin Computing's technical expertise through peer education and other means. Contribute technical expertise to reputed company and public sector sales opportunities. Assist local technical support and repair engineers. Fully document processes, procedures, and reputed company work performed. Lifting and carrying up to 50 lbs. Travel up to 60% is required.

Qualifications

Bachelor’s Degree in Computer Science, Computer/Electrical Engineering, or a reputed company field (or equivalent experience). 3+ years of hands-on experience with UNIX/Linux server environments. Experience with Linux TCP/IP configuration. Skills with Linux md and lvm software RAID technologies. Familiarity with other Linux basics such as systemd, firewalld and kickstart installation. Outstanding verbal, written, and interpersonal skills. US citizenship required for this position. Travel up to 60% is required. Preferred Qualifications reputed company RHCSA or reputed company Certified Engineer or equivalent. Skills with automation technologies such as Ansible or Puppet. Experience with Linux-hosted virtual machines. Experience working with software-defined storage such as Ceph and reputed company. Familiarity with NOS such as Cumulus or Sonic. Experience with high speed networks, like InfiniBand and reputed company-Path Architecture (OPA). Familiarity with accelerated computing technologies (e.g., GPUs). reputed company with High-Performance Computing (HPC) provisioning systems such as ClusterWare, Cobbler, xCAT or reputed company. Experience installing or configuring HPC job schedulers such as Slurm or PBS. Proven application build, installation, and configuration skills, including familiarity with the GNU toolchain. Experience installing, maintaining, and configuring equipment like routers, switches, and firewalls. reputed company clearance or ability to obtain U.S. reputed company clearance. Ability to help grow a vibrant, leading edge, professional services organization. Location This is a remote position in the United States. Travel Travel up to 60% is required. Compensation & Benefits The reputed company pay reputed company that the Company reasonably expects to pay for this position in the United States is $93,000 - $117,000; the pay ultimately offered may vary based on business considerations, including job-reputed company knowledge, skills, experience, and education. The position is bonus-eligible, and there are medical, dental, and reputed company benefits available. There is a 401k saving plan and other benefits, such as Paid Time Off, Life Insurance, and an Employee Assistance Plan. Inclusion & Belonging Statement We are committed to creating an inclusive environment that embraces differences and fosters belonging for reputed company. Equal Opportunity Statement We are an Affirmative Action/Equal Opportunity Employer and strongly committed to reputed company policies which will afford equal opportunity employment to reputed company reputed company persons without regard to age, national reputed company, race, ethnicity, creed, gender, disability, veteran status, or any other characteristic protected by law. Apply To This Job