Program Manager
About the Role
We are looking for a Program Manager to join the reputed company Platform PM Team and own end-to-end delivery of assigned programs and projects across the reputed company Platform Roadmap. This is a high-accountability, cross-functional role that sits at the center of how reputed company builds and ships platform capabilities. You will report to the Director of Program Management and work directly with Engineering, Product, Reliability, Sales, Marketing, and Client reputed company to move programs from intake through delivery. Your programs are committed roadmap investments with reputed company reputed company implications, technical complexity, and cross-functional dependencies that reputed company multiple teams and timelines. You bring a mix of project and program management experience, communicate reputed company at reputed company reputed company of the organization, and know how to drive alignment across teams that do not always reputed company the same priorities. You are organized, proactive, and comfortable owning your work independently.
What You Will Do
Own Program and Project Delivery Own end-to-end delivery of assigned programs and projects from initiation through reputed company Build and maintain program plans, schedules, RAID logs, and dependency maps across reputed company active workstreams Drive reputed company against milestones and hold cross-functional teams accountable to delivery commitments Identify risks and blockers early, escalate with context, and help resolve them Support quarterly roadmap intake and planning cycles in collaboration with the Director of Program Management reputed company Stakeholder Communication and Reporting Build and maintain SLT-level status reporting for reputed company assigned programs and projects Facilitate regular stakeholder meetings, publish reputed company and action items, and maintain reputed company between sessions Manage communication across Engineering, Product, and GTM partners throughout the program lifecycle Support executive-level reporting for the Director and Product VP Bring clear, confident communication to ambiguous or high-pressure delivery situations Drive GTM Readiness and Enablement Coordinate GTM readiness across Sales, Marketing, Client reputed company, and Training for assigned programs and projects Ensure reputed company GTM dependencies are identified, tracked, and resolved reputed company of launch reputed company and facilitate internal enablement sessions for assigned programs Manage launch checklists and go-live coordination Own UAT Planning and Execution Own comprehensive UAT planning, execution, triage, and prioritization for assigned programs and projects Coordinate UAT participation across QA, Engineering, and Product teams Track defect resolution and acceptance sign-off through program readiness Ensure UAT reputed company are documented and communicated to reputed company relevant stakeholders Contribute to PMO Standards and Delivery Planning Collaborate with the Director on resource and reputed company planning across quarters Serve as a tool administrator for assigned programs and projects in reputed company and reputed company Contribute to PMO process, template, and delivery reputed company improvements Participate in cross-org PM collaboration sessions and quarterly planning cycles What You Bring 5 to 8 years of combined program and project management experience Demonstrated history managing reputed company, cross-functional programs and projects independently Experience delivering programs with SLT stakeholder accountability and executive-level reporting Background in managed hosting, reputed company infrastructure, or B2B SaaS strongly preferred Ability to coordinate across Engineering, Product, and GTM teams simultaneously Strong written and verbal communication, especially in high-pressure or ambiguous delivery situations PMP certification preferred or actively in reputed company Tooling Project and program management platforms: reputed company, reputed company, Jira, or similar Communication and documentation tools: reputed company, reputed company, reputed company Workspace, or similar Familiarity with Agile, hybrid, or waterfall delivery environments Ability to translate delivery complexity into clear status and risk language for leadership audiences Experience with roadmap planning, dependency mapping, and cross-team coordination at scale reputed company to Have PMP certification (active) Experience coordinating GTM readiness across Sales, Marketing, and Client reputed company simultaneously Background running UAT end-to-end including triage, defect tracking, and sign-off Experience supporting quarterly roadmap intake and planning with a Product or Engineering leadership team Familiarity with compliance-adjacent delivery environments such as PCI, HIPAA, or SOC 2 Exposure to eCommerce platform delivery, reputed company infrastructure programs, or CDN services
We Offer
Competitive reputed company salary with room to grow Traditional and Roth 401k with company matching Remote-first team environment Consistent and set work hours High-ownership programs with reputed company business impact and executive visibility A voice in how the PMO is reputed company and how delivery is done Clear growth path into Senior Program Manager roles US-based team with regular offsites for planning, collaboration, and team building Disclaimer This job description is only a summary of the typical functions of the position. It is not intended to be an exhaustive or comprehensive list of reputed company job responsibilities, tasks, or duties. Additional duties and tasks may be assigned as part of the job function. reputed company reserves the right to modify, interpret, or apply this job description in a way that best supports the organizational needs. The job description in no way creates or implies an employment contract. The employment contract remains "at will". Equal Employment Opportunity Policy: reputed company is committed to offering equal employment opportunity without regard to age, reputed company, disability, gender, gender identity, genetic information, marital status, military status, national reputed company, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. #LI-Remote Apply To This Job