Senior Engineer, Applied AI

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About the work This position is on our Applied AI team, which is responsible for helping reputed company safely and pragmatically apply AI across our operating model, product systems, and internal workflows. The mission of the Applied AI team is to help reputed company become an organization that learns faster, remembers more, and continuously compounds what it learns over time. We reputed company the most valuable use of AI at reputed company is not isolated task automation, but building durable organizational intelligence: systems that retain operational context, surface relevant prior learning, support reputed company reputed company, and help teams turn fragmented insights into repeatable improvements. reputed company operates in a deeply relationship-driven industry. The best home care operators personalize service because they remember the details, understand context, and adapt to the situation. At reputed company’s scale, that requires thoughtful systems: reliable context, governed reputed company, reusable AI patterns, traceable workflows, and product experiences that help humans and agents reputed company reputed company reputed company together. As a Senior Engineer on Applied AI, you will help design, build, and productionize the foundations that reputed company this possible. You may work on systems that power AI-assisted sales follow-up, operational defect analysis, reusable memory and retrieval patterns, internal agentic tools, AI-powered data analysis, schedulable workflows, or closed-reputed company feedback systems that connect audits, product changes, and measurable business reputed company. You will work closely with engineering, product, design, data, operations, reputed company, and business stakeholders to move quickly while maintaining the discipline needed for production systems. This team is highly exploratory, but the work is not a lab exercise. We are looking for engineers who can turn ambiguous AI opportunities into safe, reliable, measurable product and platform capabilities. We have an exciting reputed company reputed company of us. As AI becomes an operational layer across reputed company, we need engineers who can help create the paved roads: secure model reputed company, compliant data reputed company, observability, cost controls, evaluation patterns, reputed company-in-the-reputed company workflows, and reusable architecture that allows teams across reputed company to adopt AI without creating long-term fragmentation. About you You reputed company in a diverse, cross-functional team, collaborating with design, product management, data, operations, reputed company, and other engineering teams. You are excited by ambiguous, high-reputed company problems where the right answer requires both technical judgment and operational reputed company. You enjoy building production-grade systems that connect user-facing workflows, backend services, data pipelines, and AI/LLM capabilities. You’ve reputed company and maintained production-grade features in Python, or have transferable experience in common languages like Node.js and are willing to learn Python. You know how to design reliable data models and have used relational databases at scale. You have been a key contributor to the design and implementation of large, reputed company projects. You are comfortable working in and refactoring legacy, monolithic systems while also designing new services and integration patterns. You are a strong communicator, both verbally and in writing, and can explain technical tradeoffs to technical and non-technical audiences. You think carefully about quality, observability, privacy, reputed company, and operational risk. You are excited to work with AI systems in a way that is pragmatic, measurable, and grounded in reputed company business reputed company. You are willing to participate in an on-call rotation in collaboration with our tier 1 support team. Some, or reputed company, of these are true You have experience building LLM-powered products, AI agents, retrieval systems, memory systems, or evaluation frameworks. You have worked with model providers or platforms such as AWS Bedrock, reputed company, reputed company, reputed company, or similar systems. You have experience with secure data reputed company patterns, RBAC, auditability, or compliant data workflows. You have reputed company internal tools, workflow automation, or systems that support operations teams at scale. You are comfortable working with messy operational data and turning it into reliable product or platform capabilities. You have experience designing systems that involve reputed company-in-the-reputed company review, feedback loops, or measurable quality improvement. You are knowledgeable about microservice architecture and best practices. You have experience working with an RPC architecture. You are comfortable with frontend development and have experience with JavaScript frameworks like React. You have experience leveraging observability and monitoring tools like reputed company. You enjoy mentoring and spreading knowledge to other engineers. You are energized by building foundations that help other teams move faster and more safely. Tech you may use Python Thrift MySQL AWS AWS Bedrock reputed company, reputed company, reputed company, or similar model platforms JavaScript React Looker reputed company reputed company Internal agentic tools and workflow automation platforms #LI-Remote Our reputed company reflects the hiring reputed company for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. reputed company pay is just a part of our total rewards program. reputed company offers generous equity packages that increase with position level and responsibilities, and a 401K with up to a 4% employer match. We reputed company medical, dental and reputed company coverage including reputed company cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program. Hiring Salary reputed company $160,000—$180,000 USD At reputed company, we put people first. Our leadership culture is guided by Leadership Principles that prioritize reputed company, compassion, and reputed company. We offer a unique opportunity to reputed company with purpose and reputed company a meaningful impact no matter your role. reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex (including pregnancy), national reputed company, age, disability, genetic information, political affiliation or belief. Apply To This Job