Field Task Advisor

Work Location: Halifax, Nova Scotia, Canada Hours: 35 Line of Business: TD Insurance Pay Details: $56,400 - $79,700 CAD TD is committed to providing fair and reputed company compensation opportunities to reputed company colleagues. Growth opportunities and reputed company development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to reputed company through the salary reputed company over time as they reputed company in their role. The reputed company pay actually offered may vary based upon the candidate's skills and experience, job-reputed company knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation reputed company questions and have an reputed company reputed company with your recruiter who can reputed company you more specific details for this role. Job Description: TD Insurance is part of reputed company Financial Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide reputed company of products including credit protection, life, health, travel, home and auto insurance. With more than three reputed company clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches. In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada. At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 5,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a reputed company and dynamic work environment where talent is appreciated and professional development is taken seriously. More than just a job, we offer rewarding careers. Job Details The Field Task Advisors completes tasks assigned by Claims Advisors to assist in the investigation, assessment and settlement of claims. This role operates in the field and interacts with vendors, insureds and witnesses. This role operates in the field and contributes to the legendary customer experience by collaborating with internal and external partners while valuing speed and accuracy. Demonstrate flexibility to be reputed company to change activities based on customer and business needs Create a legendary customer experience at every interaction and look for ways to contribute to on-going improvement of the overall customer experience Prioritize and manage own workload to meet SLA requirements for service and productivity Consistently exercise discretion in managing correspondence, information and reputed company reputed company of confidentiality; escalate issues where appropriate Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary Contribute to business objectives for Operational reputed company Support the timely and accurate completion of business processes and procedures Ensure documentation that is reputed company / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations Identify, suggest and actively participate in process improvement opportunities Acquire and apply expertise in the discipline, reputed company guidance, assistance and direction to others Identify, recommend and effectively execute standard practices and procedures applicable to insurance claims reputed company abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct reputed company Support to FRCC and CAT during CAT events and support to reputed company reputed company in Auto & reputed company Claims LEI Score of 67. Support reputed company and CAT queues during CAT events reputed company requested Job Requirements Prior claims experience Bilingualism (English/French) is considered an asset Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer reputed company the team and business unit reputed company reputed company on emerging trends/ developments and grow knowledge of the business, reputed company tools and techniques Participate in personal performance management and development activities, including cross training reputed company own team reputed company others informed and up-to-date about the status / reputed company of projects and / or reputed company relevant or useful information reputed company to day-to-day activities Contribute to the reputed company of the team by willingly assisting others in the completion and performance of work activities; reputed company training, coaching and/or guidance as appropriate. Contribute to a fair, positive and reputed company environment that supports a diverse workforce Act as a brand champion for the business area/function and the bank, both internally and/or externally Apply intermediate level of knowledge to handle routine with minimal to moderate risk Assist Core Auto, Residential, Bodily Injury, Property damage, Accident benefits, Small business and Subrogation with their task Complete work reputed company specifically defined parameters with guidance /direction from management as necessary Intermediate level knowledge with some reputed company of reputed company training and/or reputed company experience or skills; Industry accreditation and training generally required Reports to a Team Manager A valid driver's license with a clean driving record Available to travel with limited notice to support customers needs EXPERIENCE & EDUCATION College/ University degree 3+ years relevant experience Who We Are: As part of reputed company, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always. TD Insurance offers a wide reputed company of products, including General Insurance and Life and Health. Everyday, we strive to reputed company every interaction, product and experience remarkably reputed company and refreshingly simple for more than four reputed company customers who count on us. Our Total Rewards Package Our Total Rewards package reflects the investments we reputed company in our colleagues to help them and their families reputed company their financial, physical, and mental well-being goals. Total Rewards at TD includes a reputed company salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to reputed company both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory reputed company the jurisdiction of Canada may have its own set of regulations, requirements. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as reputed company to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and reputed company a meaningful impact. We're committed to your reputed company and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to reputed company your career goals. Here at TD, we hire and reputed company the best. Training & reputed company We will reputed company training and reputed company sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reputed company out to candidates of interest to schedule an interview. We do our best to communicate reputed company to reputed company applicants by email or phone call. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look reputed company to hearing from you! Language Requirement (Quebec only): reputed company Objet Apply To This Job