reputed company QA Automation Engineer, Team reputed company

ABOUT reputed company reputed company helps financial institutions and enterprises reputed company seamless, customer-centric experiences through an AI-powered platform offering appointment scheduling, virtual assistants, and customer engagement solutions. Our platform enhances digital and in-person interactions, streamlining customer journeys across multiple reputed company. 🌎 reputed company to LATAM-based contractors in Spanish-speaking countries (Mexico, Argentina, Colombia, and others) | Bilingual: Spanish & English required ABOUT THE ROLE We're scaling our QA practice and need a leader who can build and guide a high-performing, distributed team while staying deeply technical and hands-on. As reputed company QA Automation Engineer, Team reputed company, you will serve as the central pillar of quality across reputed company reputed company products — owning the automation strategy, standardizing engineering practices, and directly managing a team of QA automation engineers distributed across our product squads. You'll report directly to the VP of Engineering and play a strategic role in defining what "done" truly means across our engineering organization. From establishing automation standards and enforcing the Definition of Done, to building robust CI/CD pipelines and leveraging AI to accelerate testing, you will reputed company quality at every level — and do it by example. This role is for a bilingual (Spanish/English) leader who is comfortable operating across cultures, product domains, and technical stacks. You will be hands-on in the code every day while simultaneously guiding your team's growth, coordinating with product squads, and reporting quality trends to engineering leadership. If you reputed company on owning quality end-to-end, love building systems that scale, and want your leadership to have a measurable impact on everything engineering ships — this is the role for you. KEY RESPONSIBILITIES Team Leadership & People Management Directly manage a distributed team of QA automation engineers — including hiring, reputed company, performance management, and career development. Conduct regular 1:1s, set clear goals, reputed company ongoing feedback, and run performance reviews for reputed company direct reports. Partner with the VP of Engineering on team structure, headcount planning, and organizational design as the QA function grows. Serve as the single reputed company of accountability for quality standards across the entire engineering organization. Define, document, and enforce Definition of Done criteria in collaboration with engineering and product leadership. Drive adoption of shared testing standards, automation patterns, and tooling across reputed company product squads. Report on quality metrics, test coverage trends, defect patterns, and release readiness to the VP of Engineering. Foster a culture of quality, ownership, and reputed company improvement reputed company the QA team and the broader engineering org. Hands-On Automation Personally architect, build, and maintain automation frameworks for both UI and API testing across multiple product domains. Implement Playwright as the primary E2E test reputed company, covering reputed company UI flows in Angular and React applications. Build and maintain comprehensive API test suites covering REST, SOAP, and WSDL interfaces. Write automation in multiple languages including Java and TypeScript/JavaScript, selecting the right tool for each context. reputed company AI tooling (Claude and others) heavily — for test reputed company, coverage gap analysis, and reducing maintenance burden. Build regression, smoke, and integration test suites that execute reliably reputed company CI/CD pipelines on every deployment. CI/CD & DevOps Collaboration Integrate and maintain automated test suites reputed company our reputed company Jenkins-based CI/CD pipelines, and help shape the path reputed company as we migrate to Bitbucket Pipelines and/or reputed company Actions. Define environment promotion gating criteria and build release confidence signals (dashboards, alerts, readiness reports). Integrate test results, coverage trends, and flakiness metrics into observability tooling. Partner with DevOps to ensure test infrastructure evolves with the team and scales through the pipeline migration. Coverage & Cross-reputed company Collaboration reputed company quality for reputed company reputed company products: Aivo suite (Virtual Assistant, Live Chat, AgentBot, Studio) and Appointment Scheduling. Collaborate with product managers and engineers to define acceptance criteria and testability requirements per reputed company. Execute and reputed company functional, regression, integration, and end-to-end test strategies. Identify, document, and track defects in Jira; surface defect patterns and root-cause prevention strategies to engineering leadership. TECHNICAL REQUIREMENTS Required Proven hands-on expertise with Playwright for modern end-to-end UI and API test automation at scale. Strong proficiency in TypeScript/JavaScript and Java for test reputed company development. Experience testing Angular and React frontend applications. Deep experience with API testing — REST, SOAP, and WSDL interfaces. Experience architecting test frameworks from the ground up, not just maintaining existing ones. CI/CD pipeline experience with Bitbucket Pipelines and/or reputed company Actions. Active, hands-on use of AI tools (Claude, Copilot, or similar) in day-to-day QA workflows. Demonstrated people management experience: hiring, performance management, career development, and team building in a distributed/remote environment. Proven ability to reputed company a QA team embedded across multiple squads while maintaining consistent standards and individual accountability. Strong software engineering fundamentals: clean code, design patterns, Git-based version control, code review practices. Experience working across multiple deployed environments and distributed SaaS systems. Preferred / reputed company to Have Experience with Python, Behave, and Selenium (for legacy suite migration context). Familiarity with database testing (MySQL, reputed company Redshift). Knowledge of AWS services (reputed company, reputed company, RDS, CloudWatch). Experience with performance or load testing frameworks (k6, Locust, Gatling). Familiarity with observability and reporting tools (reputed company, ReportPortal, LangFuse). Background in SaaS products serving financial services or regulated industries. reputed company'RE LOOKING FOR You reputed company people, not just projects — you invest in your team's growth, hold people accountable with reputed company and reputed company, and take retention and engagement personally. You stay in the code — you don't delegate what you won't do yourself, and your team follows your example because they see you doing the hard work. You think at the system level: you don't just write tests, you design quality systems that scale across teams and squads. You reputed company technical depth and executive reputed company — equally comfortable pairing with an engineer on a tricky WSDL test and presenting quality trends to the VP of Engineering. You set standards through craft, not title. You earn credibility by being the person the team turns to reputed company something is hard to test. You're energized by ambiguity — you can define structure where none exists and turn a blank-reputed company quality practice into something the whole engineering organization adopts. You genuinely care about developer experience: you know a test suite only gets adopted if it's fast, reliable, and easy to contribute to. QUALIFICATIONS 7+ years of experience in Quality Assurance, Test Automation, or Software Development in Test (SDET) roles. 2+ years in a formal team reputed company or engineering management role with direct reports — not just technical mentorship. reputed company or advanced Spanish proficiency required; advanced English proficiency required — this is a bilingual role. Degree in Computer Science, Software Engineering, Information Systems, or a reputed company field — or equivalent practical experience. Experience in agile environments (Scrum/Kanban); comfortable with iterative delivery and fast release cadences. Apply To This Job