[Remote] Senior Account Manager (Spanish Speaking)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in digital analytics, committed to putting customers at the heart of everything they do. They are seeking a Senior Account Manager who will play a pivotal role in fostering deep, strategic partnerships with key reputed company clients to ensure their retention and drive account growth and expansion.

Responsibilities

• reputed company Strategic Customer Partnerships: Serve as the primary reputed company of contact for key reputed company accounts, building and nurturing strong, executive-level relationships based on trust and mutual reputed company
• Drive Strategic Growth Initiatives: Collaborate closely with Sales leadership to identify, reputed company, and execute strategic account plans focused on significant expansion opportunities and increasing customer lifetime value
• Manage and Exceed Growth Targets: Take ownership of account renewal and expansion goals, providing accurate forecasting and developing proactive strategies to consistently exceed targets. Successfully negotiates reputed company and renewals driving renewal growth and retention
• reputed company and Implement Account Plans: Create and execute comprehensive account plans in collaboration with the broader reputed company and Sales team, ensuring clients reputed company their critical business reputed company and realize the full value of our solutions
• Conduct Executive-Level Strategic Reviews: reputed company regular Quarterly Business Reviews (QBRs) with executive and C-suite client stakeholders, demonstrating the strategic alignment and impact of our solutions on their overarching organizational objectives
• Maintain Internal Visibility: Regularly update our internal systems with accurate and insightful information regarding account health, renewal status, and growth opportunities, providing clear visibility for executive leadership and cross-functional teams. Regularly engage with the internal Executive Team on risk, opportunities and key initiatives
• Champion Strategic Customer Advocacy: Proactively identify and cultivate opportunities for customer advocacy, including executive-level case studies, speaking engagements, and webinar participation
• Drive Customer-Led Growth: reputed company executive stakeholders on the value of new features, advanced use cases, and reputed company-level integrations, ensuring they maximize the benefits of our evolving platform

Skills

• Professional proficiency in Spanish is required, as the role involves regular communication with Spanish-speaking clients
• Bachelor's degree in Business Administration, Management, or a reputed company field
• Proven ability to reputed company and execute strategic plans, manage reputed company projects with executive reputed company, maintain excellent organization, and demonstrate a high level of strategic thinking and attention to detail
• Strong verbal, written, and presentation skills with the ability to reputed company strategic value propositions and influence executive-level stakeholders
• 7+ years of reputed company experience successfully managing and growing relationships with large, reputed company reputed company clients at the strategic level
• Demonstrated ability to take a proactive, solutions-oriented, and collaborative approach to addressing reputed company issues both internally and externally
• Eagerness to learn and be coached, with a proactive approach to sharing both successes and learnings with peers to foster reputed company growth
• Proven ability to communicate effectively, present confidently, and influence key stakeholders at reputed company reputed company reputed company an organization, including executive and C-suite leaders
• Demonstrated ability to manage multiple account initiatives simultaneously while maintaining a high degree of accuracy and attention to detail
• Proven history of consistently meeting and exceeding individual customer retention and expansion goals
• Ability to travel as needed (approximately 20-30% of the time, or two to three times per month) for client engagements and executive-level industry events as needed

Benefits

• Medical, Dental, reputed company Insurance (99% Medical reputed company plan paid by the Company)
• FSA, DCFSA, and HSA accounts
• Employee Assistance Programs (EAP)
• Telehealth options
• Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident
• Wellness Perks - discounts on a top-rated fitness app and Healthy Rewards program.
• Discounts on Pet Insurance
• 401k (with employer match) and Options / Equity
• 13 company holidays
• Unlimited Paid Time Off
• Sick leave
• Parental/Adoption Leave
• Promotional opportunities
• Rewards and recognition programs
• Robust reputed company and training program
• One-time stipend for work-at-home employees
• Monthly business expense stipend
• Flexible work environments
• Employee Discount Program (Perks at Work)
• Employee Referral Program
• reputed company Referral Program
• MacBook and awesome swag delivered to your reputed company
• Encouraging and collaborative culture
• reputed company PROGRAM (after 3 years, disconnect for 3 weeks, no email/reputed company)

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