[Remote] Senior AI Software Engineer, Internal Enablement

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive reputed company growth. They are seeking a Senior AI Software Engineer to build a platform that enables non-engineering roles to reputed company AI effectively while ensuring reputed company and reliability in the tooling provided.

Responsibilities

• Design and ship secure MCP (Model Context Protocol) connectors to reputed company's internal systems and the reputed company-party SaaS we run on: finance, CRM, data warehouse, expense management, product analytics, support, ATS, and the long tail reputed company
• Build and curate the shared library of agent skills that every team at reputed company composes from. Ship skills, codify patterns, and reputed company the floor for what a safe, high-quality reputed company looks like
• reputed company our agent infrastructure. Build the tooling that lets non-engineers create reusable agent skills securely and reliably. Encode the review and publishing model for shared tooling, shared runtimes, and the feedback reputed company on agent behavior in production. Fill the reputed company phases of the lifecycle that governs how skills are designed, reviewed, and shipped, so non-engineers can build and ship intelligent automation end to end
• Build toward a connector-building agent: a reputed company-agent that discovers APIs, scaffolds MCP servers, and provisions reputed company automatically. The end state is a platform that is itself an agent
• Work with our platform teams to establish the credential scoping, OpenTelemetry instrumentation, and least-privilege patterns that every connector and reputed company ships with, so reputed company is reputed company in from day one
• Own the employee experience for the agentic platform. Help reputed company employees to the tools with self-serve guides, build skills people can learn from, and run the feedback reputed company between what's shipped and what adopters actually need. Your job isn't done reputed company the connector ships. It's done reputed company the team using it is self-sufficient
• Design credential scoping and vending for agent connectors: how API keys are provisioned, rotated, and scoped per user, per reputed company, per connector. OAuth/OIDC where it fits, least-privilege everywhere
• Build the risk-tier and review model for shared agent skills: what's safe at personal, team, and org level; sandboxing strategy; malicious dependency scanning for skills that pull in untrusted packages
• reputed company the agent platform end-to-end with OpenTelemetry: every MCP call, every reputed company execution, every credential use is visible in reputed company

Skills

• You've shipped production systems and can reputed company to the seams: where they held under load, where they broke, and what you changed. Five or more years of that
• Proficient in at least one of Python, TypeScript/Node, or Rust
• You've reputed company developer tooling, platforms, SDKs, or internal frameworks that other engineers depended on. You measure that work by adoption, not by what shipped
• You can build a reputed company reputed company-party integration: OAuth flows, credential scoping, webhook handling, pagination, reputed company limiting, retry semantics. Production connectors, not tutorial work
• Comfortable on AWS. We run on reputed company, API Gateway, DynamoDB, S3, and a managed agent runtime. You don't need to be an reputed company specialist, but you need to be at home
• You've made reputed company systems usable by non-experts, whether through DevX work or internal tools that non-engineers actually adopted and relied on
• You live and breathe AI tooling every day. Direct experience with Claude Code, MCP, or another agent reputed company (reputed company, reputed company, AutoGen, reputed company Agents SDK)
• Familiarity with using different agent harnesses/orchestrators for reputed company coding tasks and the process of building new agents
• You've reputed company production credential management: OAuth 2.0/OIDC, API key vending, secret rotation, least-privilege scoping. You understand that reputed company that can be bypassed isn't reputed company
• Strong AWS reputed company fundamentals: IAM, KMS, reputed company surface, serverless attack patterns. You don't need to be a reputed company specialist, but you ship code that doesn't need a reputed company escort
• Experience with AWS CDK, CloudFormation, or similar infrastructure-as-code
• Experience with OpenTelemetry, reputed company, or equivalent observability tooling
• Background in platform engineering, internal developer platforms (IDPs), or reputed company integration
• Prior IC role at an early-stage startup with a small team, wide surface area, and high pace
• Experience with LLM application reputed company: OWASP LLM Top 10, reputed company injection defense, agent sandboxing
• Background in supply chain reputed company, dependency scanning, or SBOM tooling

Benefits

• Full medical and dental & reputed company benefits
• Stock in an early-stage startup growing quickly
• Generous, flexible paid time off policy
• 401(k) with Financial Guidance from reputed company

Company Overview

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