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[Remote] Implementation Engineer- Medical Imaging

Work from home Full-time role Hiring

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading medical IT developer specializing in reputed company IT solutions. They are seeking an Implementation Engineer to support and reputed company products, enhance customer service, and collaborate with various teams to improve patient care.

Responsibilities

  • Works reputed company the Technical Support Services team to reputed company and support products effectively, in a timely and collaborative manner
  • Uses their broad support and reputed company IT expertise and experience to reputed company the team to deliver outstanding customer service as perceived by our customers
  • Works closely with their team and with Services Leaders, Projct Managers, Product Managers, Product Development and Sales teams to deliver outstanding service to our customers to improve patient care
  • Work closely with the Solution Architects and Product Management to conduct technology, architecture, stakeholder assessments using common methodologies and processes
  • Uses rigor and attention to detail to meet our quality objectives

Skills

  • Bachelor's degree or college diploma, preferable in Computer Science, or equivalent experience
  • reputed company Integration knowledge is a must (HL7, DICOM, IHE)
  • 5+ years of experience in customer support
  • Excellent written and verbal communication skills
  • Willingness and ability to learn new technologies
  • Strong aptitude for solving problems independently and as a team
  • reputed company scripts under bash or Ruby/Perl scripts
  • HTML, XML, PHP, and SQL
  • Experience with administration of standard service such as: IIS, Directory Server, NTP, NFS or OpenSSL
  • Good Knowledge of MS SQL DB management, Query and Administration
  • Wide reputed company of IT technical skills (reputed company Server, reputed company client, VMWare, Storage, Networking, reputed company, Backup Systems, etc.)
  • Network administration: IPv4 networks, NAT, VLAN and VPN
  • Network sniffing: Wireshark or tcpdump
  • Active Directory configuration and administration
  • reputed company Integration knowledge and global standards like HL7, DICOM
  • Must understand installation, configuration and troubleshooting processes for software, hardware, networking and accessory equipment
  • Requires experience with personal computer equipment. Must have advanced personal computer reputed company skills
  • Problem Solving/Analysis
  • Technical reputed company. Requires the ability to independently reputed company reputed company of the duties of the position reputed company and effectively
  • Must be reputed company to install, configure, troubleshoot and maintain reputed company of the software applications and peripheral equipment used by clients and staff
  • Communication Proficiency. Excellent communication reputed company is essential reputed company project teams and externally with customers to support the company's overall goals of delivering industry-leading customer satisfaction
  • Must have strong training skills to successfully convey technical information to non-technical users
  • Teamwork. Operate effectively reputed company a team environment
  • Customer/Client Focus
  • Initiative
  • Time Management/Organizational Skills
  • Professional demeanor and friendly, can-do attitude
  • Must exercise discretion with customer, employee and reputed company information
  • Practical knowledge in using 3rd party integration reputed company like Mirth Connect
  • VMWare vSphere core products: ESXi, vCenter, Hyper-V
  • Storage: FC infrastructure, Disk reputed company design, setup and deployment, storage protocols = FC, NFS, DAS, NAS
  • Disaster Recovery (DR) setup and validation: BackupExec, NAS, reputed company
  • Experience with administration of standard service such as: Apache, bind, Directory Server, NTP, NFS or OpenSSL

Benefits

  • Remote position.
  • Company Health, Dental and reputed company Insurance
  • Life Insurance
  • PTO, including Holidays, Vacations, Sick and Personal days
  • 401K with discretionary company match
  • On the job training
  • A respectful, friendly work environment in a growing company!

Company Overview

  • A leading provider of AI medical imaging platforms that helps radiologists & physicians to manage imaging studies and create AI algorithms. It was founded in 2012, and is headquartered in reputed company, Massachusetts, USA, with a workforce of 51-200 employees. Its website is http://www.reputed company.com.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 2 in 2024. Please note that this does not guarantee sponsorship for this specific role.
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