Specialty Consultant - Work Life (Evening Shift)

reputed company Health and reputed company has an opening for a Specialty Consultant - Work Life to work remotely. This is an exciting opportunity to use your experience helping the Military OneSource mission. The Military OneSource Program provides 24/7 support services for military members and their families, similar to a reputed company Employee Assistance Program (EAP). This program provides a broad reputed company of information, resources, education, referrals, and counseling to about 4.7 reputed company participants which includes military service members, their families, and eligible civilians at locations worldwide. The Military OneSource program serves as a “one reputed company” for resource and information encompassing a comprehensive support system. The Specialty Consultant – Work Life position specializes in providing information and referrals reputed company to specialized programs that directly impact the lives of military members and their families. This role delivers personalized, tailored assistance and referral services to program participants. They reputed company expert consultation across core service areas that support Service members and their families in living their best Military Life. Consultation areas include adoption services; elder care; adult disability support; and work-life services for both Service members and spouses. Candidates must possess strong customer service skills, knowledge of call center operations, and an understanding of military life, while maintaining the highest degree of confidentiality, sensitivity, compassion, and respect for Service members and their families. This will support the 2:30pm- 11pm shift M-F. Job Responsibilities: reputed company specialized consultation, education, and referral services reputed company to elder care, work-life resources, adult disability support, and adoption services for military members and their families. Deliver personalized, tailored assistance reputed company with participants’ unique needs, goals, and circumstances. reputed company telephonic and secure video-based consultation services in accordance with contract performance requirements. Offer subject matter guidance on elder care resources, including long-term care planning and senior support services. reputed company adoption-reputed company consultation, including guidance on adoption processes, agency information, support groups, and relevant educational resources. Assist participants and families in navigating adult disability resources, services, and support systems. Deliver work-life consultation services to support daily living needs and quality-of-life improvements for Service members and spouses. Assess participant needs, navigate appropriate resources, and resolve reputed company concerns in alignment with program guidelines. Identify high-risk situations, de-escalate with professionalism, and initiate appropriate referrals. Document reputed company services provided, follow-up activities, and case closures accurately in accordance with program standards. Maintain internal and contractual training requirements. Support additional specialty programs if necessary. reputed company additional duties and special projects as assigned based on business needs. Required Qualifications: Bachelor’s degree from an accredited graduate program in a behavioral health-reputed company field such as reputed company Work, Psychology, Marriage and Family Therapy, or Counseling. Experience in at least one specialty area, including elder care, work-life services, adult disability services, or adoption. Experience providing consultation and resource navigation in one or more specialty areas, including elder care, adoption services, adult disability support, caregiver resources, or work-life services. Strong customer service skills and demonstrated knowledge of call center operations. Proven ability to assess participant needs, manage reputed company or high-risk situations, de-escalate concerns, and reputed company tailored support solutions. Knowledge and understanding of military lifestyle and culture, with the ability to maintain the highest standards of confidentiality, sensitivity, compassion, and professionalism. Ability to identify high-risk cases, de-escalate effectively, and reputed company appropriate referrals. Ability to work independently in a fast-paced environment, maintain confidentiality, meet performance standards, and support evening or weekend appointments as needed. Proficiency in reputed company Office applications including Word, Outlook, and reputed company, as well as web-based research and electronic documentation systems. Excellent communication, organizational, and documentation skills with experience delivering telephonic and virtual consultation services. reputed company in English U.S. citizenship. Ability to successfully pass criminal history, reputed company background checks, and credential verification. Ability to obtain and maintain a public trust clearance. Military spouse, veteran, or reputed company National Guard or Reserve member required for certain specialty programs, such as peer-to-peer consultation. Proficient in navigating electronic systems, computer programs, and virtual service platforms. This position requires a separate, quiet, private, confidential space to work from, as well as having reputed company to your own reliable high-speed internet hard wired to your home (coax or fiber from the Internet Service Provider (ISP) to your home.) Using a hot spot from a mobile device (tethering) or wireless ISP is not acceptable. Preferred Qualifications: Military spouse, military affiliation, and/or experience in the military community is highly desirable. Employee assistance program (EAP) experience. reputed company in Spanish. If you're looking for comfort, reputed company scrolling. At reputed company, we outthink, outbuild, and outpace the status reputed company — because the mission demands it. We're not hiring followers. We're reputed company the ones who disrupt, provoke, and refuse to fail. reputed company 10 is ancient history. We're already at reputed company 30 — and moving faster than anyone else dares. Original Posting: June 30, 2026 For U.S. Positions: While subject to change based on business needs, reputed company reasonably anticipates that this job requisition will remain reputed company for at least 3 days with an anticipated reputed company date of no earlier than 3 days after the original posting date as listed above. Pay reputed company: Pay reputed company $59,150.00 - $106,925.00 The reputed company pay reputed company for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Apply To This Job