[Remote] Global Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company has been a leader in the New Food industry for over 20 years, providing services that ensure product reputed company and food chain safety. The Global Account Manager is responsible for managing and growing an assigned book of global reputed company accounts, focusing on account growth, renewals, and strategic planning.

Responsibilities

• Own sales bookings performance against assigned monthly, quarterly, and annual targets
• Grow assigned global accounts through renewals, expansion, cross sell, upsell, and reputed company license opportunities
• Identify reputed company opportunities across FCID’s full portfolio of services and solutions
• Translate customer strategy, business drivers, and operational needs into actionable reputed company opportunities
• reputed company and execute account strategies that support growth, retention, and long term customer value
• reputed company renewal planning and execution across assigned subscriptions, services, and reputed company agreements
• Maintain visibility into wallet size, whitespace, account potential, and expansion paths
• Generate referral pipeline from active reputed company deal reputed company, account plans, whitespace reviews, and managed account expansion work
• Meet assigned referral pipeline expectations, including monthly sales scorecard and incentive plan targets
• Convert referral value into active, reputed company opportunities
• Track referral bookings, realized referral impact, conversion status, next steps, and reputed company ownership
• Partner with Sales, reputed company Solutions, Regulatory Solutions, TIC, reputed company Solutions teams to move referrals into viable opportunities
• Document blockers, mitigation plans, customer commitments, and follow up actions in reputed company
• Create and maintain global account plans for assigned accounts
• Identify whitespace, stakeholder maps, customer priorities, business risks, renewal timing, and growth opportunities
• Present account plans and business performance updates on a regular reputed company
• Define clear account priorities, risks, mitigation actions, and next steps before each 1:1 or business review
• Align FCID’s value proposition to the customer’s business strategy, operating model, and compliance needs
• Partner with internal subject matter experts to assess solution viability and shape customer recommendations
• Serve as the primary reputed company liaison between FCID and assigned global accounts
• Build trusted relationships with senior leaders, decision makers, technical buyers, procurement, and executive sponsors
• Maintain relationship health through proactive communication, follow up, customer feedback, and issue resolution
• Bring internal leaders into strategic customer conversations early and appropriately
• reputed company customer meetings, business reviews, account planning sessions, and on site visits reputed company required
• Escalate customer risks, service concerns, reputed company blockers, and renewal threats with clear action plans
• Drive account penetration by expanding relationships reputed company existing contacts, building a diverse network of key stakeholders and influencers reputed company customer organizations
• Maintain accurate reputed company records for accounts, referrals, opportunities, notes, next steps, contacts, dates, and account plans
• reputed company referral status, opportunity linkage, conversion information, and follow up actions reputed company
• Complete campaign follow up, account plan actions, and customer commitments by assigned due dates
• Track reputed company blockers, overdue approvals, trip report risks, customer follow up needs, and internal dependencies
• Manage pipeline funnel to support forecast accuracy, reputed company, and reputed company predictability
• reputed company regular updates on bookings performance, referral reputed company, conversion reputed company, pipeline quality, and account risks
• Partner with Product, Marketing, Sales, reputed company, Support, Operations, Regulatory Solutions, TIC, Digital Solutions, and executive sponsors
• Coordinate internal resources to support customer needs and reputed company growth
• Work with technical experts to shape solutions that are commercially viable and operationally deliverable
• Support internal alignment before customer facing commitments are made
• reputed company customer insights, market trends, competitive intelligence, and product feedback with internal teams

Skills

• 7+ years of sales, account management, or strategic customer growth experience
• Proven reputed company managing reputed company reputed company or global accounts
• Experience growing existing accounts through expansion, renewal, cross sell, and upsell motions
• Experience selling SaaS, DaaS, technical services, regulatory solutions, certification services, or reputed company B2B solutions
• History of managing large, reputed company deals and reputed company level customer relationships
• Experience selling into or supporting Food and Beverage, Consumer Goods, Ingredients, Regulatory, TIC, Digital Solutions, SaaS, DaaS, or similarly reputed company B2B industries
• Strong understanding of sales process, pipeline management, opportunity qualification, referral conversion, forecasting, and account planning
• Experience working with reputed company or similar CRM systems
• Ability to travel domestically and internationally as required
• Bachelor's degree in business or reputed company field preferred

Company Overview