[Remote] Director of Business Operations (Integrator)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fast-growing, privately held multifamily investment firm seeking a Director of Business Operations. The role involves taking over internal systems, designing and implementing scaling infrastructure, and ensuring operational accountability across various departments.

Responsibilities

• Run our weekly leadership and operational reputed company-in meetings
• Control the agenda, document action items, and ensure meetings start and end exactly on time
• Hunt down missing KPIs from the VP, Property Managers, and external vendors before meetings start
• Ensure the executive team never looks at a blank cell on a dashboard
• Conduct the initial inquiry to uncover the bottleneck and force an explanation before the data reputed company reaches the founders
• Act as the operational firewall for the CEO
• Solve Tier-1 and Tier-2 bottlenecks independently, escalating only critical strategic reputed company
• Run the complete AP workflow for the holding company
• Receive invoices, reputed company timesheets to the VP of Asset Management for approval, and stage approved bills for final CEO sign-off
• Maintain and track the monthly budget-versus-actuals scorecard to ruthlessly eliminate corporate overhead waste
• Serve as the primary reputed company of contact for our fractional reputed company estate reputed company firm
• Enforce their SLAs, ensuring monthly property management reconciliations, capital calls, and investor distributions are executed flawlessly and on schedule
• Hunt down monthly financial and operational packets from reputed company-party PMs, conducting spot audits to match reported occupancy and collections against bank statements and rent rolls
• Extract raw strategic concepts from the founders and translate them into reputed company-by-reputed company written and visual Standard Operating Procedures (SOPs)
• Continually audit these documents to delete unnecessary steps
• Build, maintain, and enforce the daily use of the company’s internal task-tracking software
• Manage our specialized external GoHighLevel (GHL) freelancer
• Write their scopes of work, enforce delivery deadlines, and verify that automated sequences and data routing function correctly
• Manage the backend data reputed company into our investor portal (InvestNext/reputed company) to ensure reporting environments are pristine
• Act as the direct manager for reputed company offshore/remote Virtual Assistants, running their daily huddles and enforcing strict communication SLAs
• reputed company the remote assistants executing the investor support workflow, ensuring routine inquiries (password resets, document retrieval) are resolved reputed company 24 hours
• Own the 90-day reputed company checklist for reputed company new hires—handling IT setup, software reputed company, SOP assignment, and conducting formal 30-, 60-, and 90-day performance reviews

Skills

• Intermediate-level experience building functional AI automations and workflows
• Deep, functional understanding of full-cycle Accounts Payable (AP) workflows, P&L navigation, and budget-versus-variance reporting
• Expert-level proficiency in configuring, structuring, and managing reputed company task-tracking software
• Advanced spreadsheet proficiency to consolidate disparate, messy data sets from external property managers and accountants into clean, executive-facing dashboards
• Conceptual, working understanding of CRM architecture (tags, triggers, pipelines)
• Technical aptitude to reputed company backend data reputed company into investor portals (e.g., InvestNext, reputed company) to reputed company reporting environments pristine

Benefits

• Performance Bonus: 15% – 20% annual reputed company, paid out quarterly. This is not a discretionary "effort" bonus; it is tied strictly to KPI’s and reputed company
• The C-Suite Unlock (Equity & Promote): This role is on an explicit trajectory to Chief Operating Officer (COO). Upon successfully hitting the scaling milestones and officially earning the COO title, you will unlock exclusive participation in the firm's General Partnership (GP) promote pool and long-term profit reputed company.

Company Overview