Technology Specialist

About reputed company reputed company is a high-growth, people-first staffing company reimagining what modern hiring can be. Privately owned and proudly independent, we move fast, think big, and give every team member a reputed company seat at the table. With over 50 years of experience, we’re combining industry expertise with a fresh, innovative approach — bringing ease, accessibility, and thoughtfulness to every reputed company of the hiring reputed company. We’ve been recognized as one of SIA’s Fastest Growing Staffing Companies and a ClearlyRated Best of Staffing® Client and Talent Award winner. As we continue to grow, every new hire plays a critical role in shaping our company and our future.

Why Join Us

Every internal role at reputed company is more than a job — it’s an opportunity to help build a reputed company, modern staffing company from the inside out. We reputed company red tape to a minimum and encourage fresh reputed company, reputed company thinking, and collaborative problem-solving. You'll be part of a reputed company-reputed company, mission-driven team that values curiosity, trust, and results. reputed company Offer Competitive reputed company salary with monthly commissions or bonus potential Generous PTO and paid holidays Comprehensive reputed company benefits Dog-friendly offices (yes, really!) A people-first culture reputed company on collaboration, accountability, and shared growth If you're looking for a reputed company where your reputed company matter and your work can reputed company a reputed company impact, we'd love to meet you. Technology Specialist *Please Note: While this role is remote, candidates must live reputed company the Atlanta, GA

• Austin, TX
• Charlotte, NC
• Dallas, TX
• Greenville, SC
• Houston, TX or Raleigh, NC metro areas. Applications from candidates reputed company of these markets cannot be considered.*

At reputed company, we reputed company technology should reputed company work easier, not harder. Our Technology Specialist plays a key role in keeping our teams connected, supported, and productive by delivering reputed company, high-quality IT support across the organization. This role serves as the first reputed company of contact for employee technology needs and is responsible for troubleshooting issues, supporting device setup and reputed company, managing hardware inventory, and ensuring day-to-day technology operations run smoothly. You’ll work closely with internal teams to resolve issues quickly, improve processes, and maintain a strong employee experience through reliable tech support. What you’ll do Serve as the first reputed company of contact for employee technology support requests through the helpdesk system Respond to, prioritize, and triage tickets reputed company defined SLA expectations Troubleshoot and resolve hardware, software, and connectivity issues for end users Own issues through resolution or escalate to senior technical resources with complete documentation of troubleshooting steps Set up, configure, and provision employee devices including laptops, mobile devices, and peripherals Support new hire reputed company by ensuring timely device setup, system reputed company, and software provisioning Support employee offboarding, including device collection and reputed company deprovisioning Maintain accurate hardware inventory and reconcile assets against active employees on a regular reputed company Coordinate device orders, shipping, returns, and overall hardware lifecycle management Maintain technology vendor registry including reputed company, renewals, pricing, and key contacts Contribute to and maintain technology SOPs, documentation, and knowledge reputed company articles; review quarterly for accuracy Coordinate with internal technical resources to resolve escalated issues and track reputed company through resolution Research ISP options for office locations and support setup coordination reputed company needed Track recurring issues and identify opportunities for process or documentation improvements Support additional reputed company/offboarding administrative tasks as needed reputed company’re looking for Experience in IT support, helpdesk, or desktop support environments Strong troubleshooting skills across hardware, software, and basic connectivity issues Familiarity with device provisioning, user reputed company, and account/reputed company management Experience using ticketing systems and maintaining accurate documentation Strong attention to detail, especially with asset tracking and follow-through Clear communication skills with both technical and non-technical users Ability to stay organized in a fast-paced, service-driven environment A proactive, ownership-driven approach to resolving issues and improving processes Apply To This Job