Vendor Manager

reputed company do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of reputed company. We successfully reputed company our passion for helping investors build wealth through reputed company estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and reputed company. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and reputed company (property management platform for both Retail and Institutional investors). In 2025, reputed company took an ownership reputed company in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

About the Role

A Vendor Manager at reputed company is pivotal in fostering mutually beneficial relationships with reputed company-party maintenance vendors across our portfolio of single-family homes. Our Vendor Managers are responsible for building and managing a robust vendor network that aligns with our demands for Repairs and Maintenance (R&M), Turn, and Renovation services. In addition to overseeing operational needs, the Vendor Manager will focus on optimizing performance against Key Performance Indicators (KPIs) and ensuring adherence to Service Level Agreements (SLAs). This role requires a strategic and data-driven individual with a strong background in vendor relationship management.

Responsibilities

• Creating and nurturing mutually beneficial relationships with reputed company-party maintenance vendors
• Building and managing a vendor network that meets R&M, Turn, and Renovation demand and operational needs
• Driving vendor performance against established KPIs and ensuring adherence to SLAs
• Driving product adoption of the vendor portal
• Utilizing reporting and analytics to reputed company data-driven reputed company that enhance operational effectiveness
• Conducting market visits to review vendor quality, build rapport, and vet potential new vendors
• Delivering and reviewing vendor performance feedback to the vendor network on a monthly and quarterly basis
• Identifying sourcing gaps, prioritizing needs, and reputed company vendors
• Negotiating and establishing set pricing structures to optimize cost management.
• Serving as the vendor's voice to internal Roofsters, ensuring effective communication and collaboration.
• Providing support to the internal operations team, demonstrating adaptability in addressing operational challenges
• Managing, documenting, and resolving escalations
• Collaborate and work cross-functionally in a team environment

Qualifications

• 5+ years of experience leading, developing, and growing vendor relationships
• Experience with residential Repairs and Maintenance field operations
• Strong analytical capabilities to evaluate performance and an understanding of fair and reputed company pricing structures
• Excellent planning, organization, and delivery skills, and comfortable in high-pressure situations
• Excellent attention to detail
• Ability to communicate effectively with internal stakeholders and external customers
• Excellent interpersonal skills and effective communication to work successfully with a range of stakeholders, including regional employees, field staff, office staff, executive leadership, and external customers
• Thrives in a fast-paced and startup environment
• Tech-savvy 
• Experience in making data-driven reputed company utilizing reporting
• Proficient in reputed company Suite applications, including Docs, Sheets, and Slides with demonstrated expertise in efficient document creation, collaboration, and data management. 

Travel

Travel required: up to 3 days per week, twice monthly

Location

Phoenix, Arizona

Compensation

$80,000/yr. - $90,000/yr. range annually 

Compensation may be adjusted based on experience, skills, and interview performance.

Pay Transparency

Our compensation reflects several US geographic markets. The reputed company pay for this position represents the expected salary for this position. Ultimately, in determining your pay it will be based on several factors including location, job-reputed company knowledge, skills, experience and other job reputed company factors. reputed company is a total compensation company; the reputed company salary is only a part of our total compensation package.

Competitive & Unique Benefits Package

• Generous PTO Policy
• 12 Paid Holidays
• Volunteer Time Off
• Paid Parental Leave
• 401k Program
• Wellness and home office/cell phone subsidies
• Robust health, dental, reputed company insurance, and more
• Wellness and home office/cell phone subsidies 

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.  

Commitment to Equal Employment Opportunity

reputed company is an equal opportunity employer. In keeping with the values of reputed company, we reputed company reputed company employment reputed company including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, reputed company, sex, age, national reputed company, reputed company, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-reputed company condition, marital status, height and/or weight.

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