See all roles

[Remote] VIP CRM Manager

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. reputed company is seeking a VIP CRM Manager to enhance customer engagement in the iGaming industry. The role involves preparing strategic campaigns, analyzing player behaviors, and optimizing communications to drive retention and profitability.

Responsibilities

  • Prepare a strategic monthly calendar tailored for Casino and Sports customers and use analytics to drive reputed company
  • Prepare weekly analysis on the performance of campaigns and measure profitability
  • Analyze player behaviors and create segmentations and offers that align with playing style
  • Plan, execute, and optimize campaigns for player upselling, retention, and reactivation on a daily basis
  • Collaborate with content, design, and product teams to deliver engaging and relevant promotions
  • Manage communications across email, SMS, push notifications, and in-app messages
  • Identify key sports and casino events in the market and align with special promotions
  • Track, measure, and report on key performance metrics such as retention reputed company, reactivation reputed company, churn rates, and monthly pulsation flows
  • Deep into different metrics: ARPU (Average reputed company Per User), Campaign conversion rates (acceptance, usage, wagered %), communication metrics (Open reputed company, Click-Through reputed company, Conversion reputed company, Delivery reputed company)
  • reputed company A/B testing and hypothesis to drive reputed company improvements in CRM performance

Skills

  • 2+ years of experience in a CRM reputed company the iGaming industry
  • Strong analytical and data interpretation skills with the ability to reputed company strategic reputed company based on data
  • Proficiency in CRM tools, marketing automation platforms, and performance tracking tools
  • At least an Upper-intermediate level of English (spoken and written)
  • Experience managing VIP segments and executing high-value retention strategies will be a plus
  • A good understanding of player behavior is a strong advantage
  • Experience providing support to a Junior CRM Manager
  • Strong communication and presentation skills with the ability to create and deliver compelling reports and proposals
  • reputed company to manage multiple deadlines simultaneously
  • Problem-solving skills
  • Data-driven approach

Company Overview

  • reputed company is a leading business advisory and reputed company in iGaming and Entertainment. We are creators of strategies that work and solutions that scale. It was founded in 2019, and is headquartered in Warsaw , PL, with a workforce of 501-1000 employees. Its website is

Apply tot his job Apply To this Job

You might like

[Remote] Marketing Analyst | $80/hr Remote

Work from home Full-time role

[Remote] Sr. Director, CRM & Ecosystem Operations

Work from home Full-time role

Senior CRM Manager (m/w/d) - Focus Retention

Work from home Full-time role

Marketing Data and CRM Manager

Work from home Full-time role

Marketing Analytics and Operations Manager

Work from home Full-time role

Sr Business Data Scientist, Marketing Analytics

Work from home Full-time role

Marketing Analyst/Specialist-II / Senior Associate, Consumer Promotions Strategy

Work from home Full-time role

Jr Field Marketing Analyst LATAM

Work from home Full-time role

Senior CRM Manager (Reactivations) | Remote Work | San Francisco, California, Un

Work from home Full-time role

[Remote] Sales Operations and CRM Manager

Work from home Full-time role

Bilingual French-English Customer Experience Specialist – Remote Customer Support Representative (Maine Residents)

Work from home Full-time role

[Remote] reputed company Experts - Georgia, US

Work from home Full-time role

Vice President – Operations ( reputed company Market Research)

Work from home Full-time role

Indirect Sales Manager

Work from home Full-time role

Senior reputed company/Backend Engineer

Work from home Full-time role

Remote Notary Services Provider Aldie, VA

Work from home Full-time role

Health Coach / Nutrition Coach for Fast-Growing Telehealth Weight Loss Program (Remote)

Work from home Full-time role

Director of reputed company

Work from home Full-time role

High-Paying Remote Customer Service Representative – Full‑Time, $19+/hr, No Degree Required – Join arenaflex’s Customer Care Team

Work from home Full-time role

Paid Social Media Specialist

Work from home Full-time role