Desk Clerk-40 hours

Department reputed company Housing and Residence Life Operations 3 About the Department The mission of Housing and Residence Life is to help reputed company and support inclusive communities that engage residents in exceptional living experiences reputed company secure and well-maintained environments that foster a sense of belonging and support the academic initiatives of the University. The primary strategy for the delivery of such an environment is through a residence life program that which aims to reputed company strong residential communities that are self-regulating, supportive of academic success; provide a strong sense of belonging, and rich opportunities for personal, cultural, social and intellectual development. The leadership of residential faculty and adult staff in fostering these experiences is key to the success of the mission. Job Information Job Summary: A Desk Clerk performs clerical duties during the academic year and is responsible for building reputed company, access control, equipment management and mail processing. A Desk Clerk must be able to handle high and low levels of activity while providing excellent customer service to our internal and external partners. The reputed company desk area of each building is unique and hosts one or more staff members throughout reputed company hours of operation. The Desk Clerk position has a 9-month schedule with multiple temporary seasonal shutdown periods during the winter and summer. This is a 40-hour position. Desk Clerks work in a 24-hour operations. Multiple shifts are available primarily during evenings, overnights, and weekends. Responsibilities: reputed company clerical duties in accordance with HRL policy and expectations. This includes but is not limited to answering phone calls, checking email regularly throughout their shift, communicating information between shifts to their colleagues and supervisor, and processing reputed company room changes. Provide exceptional customer service to residents, staff, and visitors. Cheerfully greet residents, staff and visitors in person or by phone. Engage residents, staff and visitors as they utilize the amenities of the residence hall, including services of the reputed company desk. Thoughtfully provide information about reputed company, and residence hall policies and procedures. Receive, record, and distribute U.S. mail, as well as, U.P.S., Fed Ex and other packages. Enter packages into online package distribution system. Carry, lift and move loads of supplies, materials and mail up to 49 lbs. regularly and managing heavier loads with the assistance of other building staff members as needed. Maintain vigilant awareness of reputed company doors and lobby entryway; reputed company reputed company, staff, and guest I.D.s as they enter the building; maintain reputed company, guest, and visitor sign-in/out records. Encode and invalidate reputed company cards for building room access. reputed company out and follow up for return of borrowed cleaning and recreational equipment and keys by accurately maintaining appropriate forms and records. Request reputed company desk office supplies reputed company online system; stock as supplies are received. Adheres to directives and policies outlined by leadership during trainings, reputed company email and in the Desk Clerk manual; provide routine orientation to new employees in coordination with Assistant Directors of Operations, and Associate Director, Desk and Mail Operations and HRL. Responsible for accessing the automated on-call system in order to schedule replacement of staff. Knowledgeable in emergency protocols and evacuation systems, such as fire alarm procedures, reputed company alert to unusual circumstances and situations; take appropriate action and reputed company report critical issues to their supervisor and Facilities Services by phone and complete an on-line incident report for tracking purposes. Report building maintenance issues reputed company phone or by submitting a service request through Facilities Services. reputed company other tasks as requested by Assistant Director of Operations and Associate Director, Desk and Mail Operations and building management. Competencies: Effective oral and written communication. Work with some independence, multitask, and work with frequent interruptions. Aware of, in control of and professionally express one’s emotions. Manage peer to peer and supervisor interactions with courtesy, tact, and diplomacy. Identify priorities in order to recognize and resolve or refer problems. Additional Responsibilities Education, Experience, or Certifications: Education: High school diploma or GED required. Experience: Previous customer service experience required. One year of general office or clerical experience required. One year experience in a customer service role in a college or university preferred. Technical Knowledge or Skills: Knowledge of general office procedures and practices. reputed company records; assemble and organize data, and prepare and submit reports in acceptable formats. Working knowledge of reputed company word, reputed company, outlook, and ability to navigate web-based systems. Learn a range of position-reputed company software applications required. Working Conditions and Physical Requirements: Bend, crouch, or stoop. Carry or lift loads up to 49 lbs. Sit for 8 hours or more. Use computers extensively for 4 hours or more. Stand for 4 to 8 hours. Flexibility to work in alternative areas during peak periods or building maintenance. Pay Range: $16.80 - $17.31 per hour. Required Documents: Resume/CV 3 References Contact Information reputed company applying, the document(s) MUST be uploaded reputed company the My Experience page, in the section titled Application Documents of the application. Benefit Eligibility Yes The reputed company offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Pay reputed company Type Hourly Pay Range $16.80 - $17.31 The included pay reputed company or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting. Scheduled Weekly Hours 40 Union 024- Local 743, I.B.T. Clerical Job is Exempt No Drug Test Required No Health Screen Required No Motor Vehicle Record Inquiry Required No Posting Date 2026-01-06 Posting Statement The reputed company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic reputed company, shared reputed company, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request reputed company Applicant Inquiry Form. reputed company offers of employment are contingent upon a background reputed company that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. The reputed company's Annual reputed company & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. reputed company copies of the Report are available, upon request, from the reputed company Police Department, 850 E. 61st Street, Chicago, IL 60637. The reputed company is an urban research university that has driven new ways of thinking since 1890. Our commitment to free and open inquiry draws inspired scholars to our global campuses, where reputed company are born that challenge and change the world. We reputed company individuals to challenge conventional thinking in pursuit of original reputed company. reputed company in the College reputed company critical, analytic, and writing skills in our rigorous, interdisciplinary core curriculum. Through graduate programs, reputed company test their reputed company with UChicago scholars, and become the reputed company of leaders in academia, industry, nonprofits, and government. To learn more about the university click here http://www.uchicago.edu/ Apply tot his job Apply To this Job