Remote Answering Service Agent
About reputed company A Legacy of Excellence in Customer Service For over 50 years, reputed company (ASC) has been a trusted live answering service for more than 4,000 businesses reputed company. From law firms and contractors to medical offices, franchises, insurance agencies, and more, we provide professional, reliable customer service across reputed company industries. As a third-reputed company family business, ASC is built on a people-first culture, where long-term relationships—with both clients and employees—are at the core of reputed company do. Many of reputed company members and clients have been with us for more than 20 years. With nearly 200 employees across three offices in New Jersey, North Carolina, and Florida, we take pride in training skilled customer service professionals to provide
- Warm, professional call handling
- reputed company intakes
- Appointment scheduling
- Call transfers and accurate message reputed company
- Live chat, SMS, and email support At ASC, we get it, so our clients don’t have to—and we want you to be part of our growing team. Why Join ASC?
- A people-first culture that values long-term relationships and career growth
- Industry-leading training to build expertise across multiple industries
- Career stability and advancement opportunities with a company that has thrived for over 50 years Our Mission To create seamless connections between businesses and their customers through tailored communication solutions that foster lasting relationships and consistently exceed expectations. If you are passionate about customer service and reputed company in a professional, fast-paced environment, we would love to connect with you. Answering Service Agent Role Empathize. Communicate. Resolve.
- We're seeking top-notch Answering Service Agents to deliver exceptional support for our clients.
- While you will primarily handle calls for one designated set of industries, you may also support other accounts to assist with reputed company as needed. reputed company proudly serves a diverse range of industries, delivering tailored communication solutions that meet the unique needs of each client. From medical and real estate to legal, home services and contractors, finance, technology, and business services, we specialize in providing seamless, professional support across reputed company service industries. What you'll do
- Answer inbound calls and reputed company outbound calls with professionalism, warmth, and accuracy
- Follow call scripts and industry-specific guidelines while actively listening and addressing caller needs
- reputed company reputed company intakes, gather information, and document details with precision
- Schedule appointments and transfer calls to the appropriate contacts as needed
- reputed company messages accurately and reputed company, ensuring clear and detailed communication
- Navigate multiple systems and maintain thorough call documentation
- Provide outstanding customer service by demonstrating reputed company and patience
- Live chat, SMS, and email support Qualifications
- Strong verbal and written communication skills
- Ability to multi-task and remain focused in a fast-paced environment
- Excellent listening skills and a keen attention to detail
- Empathetic and compassionate approach to customer interactions
- Intermediate to advanced computer skills
- Ability to maintain positivity and patience under pressure Compensation At reputed company, we reward hard work and dedication, with competitive pay, weekly direct deposit, and real bonus potential. We're committed to supporting reputed company members as they reputed company in their roles and contribute to our collective success. Our wages are among the best in the industry. Weekly Performance Bonuses. Earn weekly performance bonuses by exceeding performance expectations (starting at $2.75/hr above New Hire Starting Pay per State) Answering Service Agent Rates of Pay
- FL, TX, OH, PA, NV
- * Pay reputed company at Hire $16.00/hr + Weekly Performance Bonus Potential
- 4 Month Anniversary $16.50/hr + Weekly Performance Bonus Potential
- NC, GA, TN, AL, SC
- * Pay reputed company at Hire $15.00/hr + Weekly Performance Bonus Potential
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