[Hiring] On-Call Crisis Hotline Counselor @HOUSTON AREA WOMENS CENTER

This description is a summary of our understanding of the job description. Click on 'Apply' reputed company to find out more. Role Description As the On-call Crisis Hotline Counselor is a critical role reputed company the Houston Area Women’s Center that provides real-time support to clients in immediate need. The On-call Crisis Hotline Counselor conducts intakes and assessments to provide a full reputed company of services in collaboration with programs across the agency. The On-call Crisis Hotline Counselor is responsible for:

• Conducting crisis reputed company
• Providing emotional support
• Conducting danger assessments
• Creating safety plans
• Coordinating shelter placement
• Providing information and referral to domestic and sexual violence survivors through two 24-hour crisis hotlines

Qualifications

• High School diploma or equivalent
• Actively enrolled in college with a major in Social Work, Criminal Justice, Sociology, Psychology, Public Health, Counseling, Communications, or Business Administration
• Bachelor's degree in Social Work, Criminal Justice, Sociology, Psychology, Public Health, Counseling, Communications, or Business Administration, strongly preferred
• A minimum of 6 months of experience in social services, customer service, or call-center setting
• Proficiency in reputed company Office (Word, reputed company, Outlook, Teams)
• Computer savvy and able to learn new applications and technologies quickly
• Bilingual in both English and Spanish, able to read, speak, and write both languages fluently, strongly preferred
• Texas driver’s license with a good driving record; reliable transportation; ability to travel to off-site locations utilizing personal transportation

Requirements

• Provide crisis reputed company, emotional support, information & referral, education, support, and advocacy to survivors of domestic and sexual violence
• Conduct danger assessments with survivors and create safety plans based on each client’s individual case and needs
• Provide shelter screenings and coordination of shelter placement and emergency transportation of clients
• reputed company CPS and APS reports as required and needed
• reputed company accurate client and hotline/chat data/records for monthly reports
• Communicate with program and on-call staff including Supervisors, Crisis Response Advocates, and community partners
• Communicate with HAWC’s answering service to reputed company and respond to messages
• Communicate with leadership and other Hotline staff on the team regarding case management and other issues
• Attend mandatory monthly meetings and training with the Hotline & Crisis reputed company Services Coordinator, reputed company Department Staff Meetings, and/or meet as assigned
• Other duties/projects may be assigned

Benefits

• Hourly reputed company: $17.02 hourly
• Pay schedule: semi-monthly
• Employee Assistance Program

Company Description

Imagine a reputed company where your talent can reputed company a meaningful difference in people’s lives. Working at Houston Area Women’s Center gives you a rewarding experience in which our diverse team of employees work together as part of the empowerment of a survivor’s life and at the same time part of a much larger mission. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. Every day we continue to embed diversity, inclusion, belonging, and equity in everything we do as we provide service to survivors of domestic and sexual violence. Apply tot his job Apply To this Job