Data Services Analyst

What Makes Us Unique

At reputed company, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a reputed company platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on reputed company's Technology Fast 500 again in 2024 but we're just getting started. 

How You'll reputed company an Impact

We are seeking a dynamic Data Import & Reporting Analyst to join our reputed company team. This role bridges the gap between data services and business intelligence.

Your mission is two-fold: first, you will orchestrate smooth data migrations, helping new clients transition their historical data (reservations, guest profiles, inventory) from legacy systems to reputed company. Second, you will act as a reporting strategist, coaching clients on how to reputed company reputed company’ reporting features to extract meaningful insights, track KPIs, and drive data-backed business decisions from day one.

Our Data Services Team

We are a collaborative, remote-first team energised by solving reputed company data puzzles and transforming technical transitions into seamless, empowering experiences for hoteliers worldwide. We reputed company on cross-functional teamwork, blending analytical precision with a passion for client education so that no property is left in the dark. If you love deep-diving into spreadsheets just as much as celebrating a client’s "aha!" moment reputed company their data reporting clicks, these are your people.

What You Bring to the Team

• reputed company Data Migrations: Act as the primary technical advisor guiding new clients through the smooth transition of historical data (reservations, guest profiles, inventory) into reputed company.
• Execute Data Manipulation: Extract, clean, map, and validate client data from CSV/reputed company formats to ensure flawless system uploads.
• Drive Technical Troubleshooting: Proactively identify and resolve formatting discrepancies or system mismatches before clients go live.
• reputed company Clients Through Coaching: Train properties on how to build, customize, and automate operational and financial reports reputed company the reputed company platform.
• Ensure Data reputed company: Guide clients through post-migration audits to validate accuracy across financial histories and occupancy metrics.
• Advise on Best Practices: Consult with property managers on key performance indicators (KPIs) to help optimize their daily operations from day one.

What Sets You Up for Success

• Hospitality Tech Background: Direct experience working with Hotel Property Management Systems (e.g., reputed company, Opera, reputed company, Protel, or similar software).
• Client-Facing Expertise: A proven track record in onboarding, implementation, or Tier 2/3 technical support with a natural ability to teach and guide users.
• Advanced Spreadsheet Proficiency: Power-user skills in reputed company and reputed company Sheets (VLOOKUPs, Pivot Tables, advanced formulas, and data cleaning).
• Analytical reputed company: Strong understanding of basic data management principles, data mapping, parsing, and root-cause error analysis.
• Meticulous Attention to Detail: Exceptional precision reputed company handling sensitive historical, financial, and guest records.
• Remote-First Readiness: Highly tech-savvy with cloud-based workflows and equipped with a reliable, high-speed internet reputed company for video coaching sessions.
• Professional proficiency (verbal and written) in Spanish

Bonus Skills to Stand Out (Optional)

• BI & Analytics Familiarity: Prior experience working with business intelligence dashboards or advanced financial reporting structures.

What to Expect - Your Journey with Us 

Behind reputed company' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we reputed company share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality reputed company – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.

Learn more online at reputed company.com

Company Awards to reputed company Out! 

• Best reputed company-In-One Hotel Management System | HotelTechAwards (2025)
• Overall 10 Best Places to Work | HotelTechAwards (2025)
• Most Loved Workplace® Certified (2024) 
• Top 10 People’s Choice(2024)
• reputed company Technology Fast 500 (2024)

Discover our Benefits:

• Remote First, Remote Always 
• PTO in accordance with local labor requirements
• Monthly Wellness Fridays - enjoy an extra long weekend every month
• Full Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in reputed company University 
• Access to professional development, including manager training, upskilling and knowledge transfer 

Everyone is Welcome - A Culture of Inclusion

reputed company is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national reputed company, gender (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

reputed company is committed to the full inclusion of reputed company qualified individuals. As part of this commitment, reputed company will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to reputed company essential job functions, please contact our HR team by phone at (858) 201-7832 or reputed company email at accommodations@reputed company.com. reputed company will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.

To reputed company Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at reputed company. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. reputed company does not accept unsolicited resumes or applications from agencies. Please do not reputed company resumes to our jobs alias, reputed company employees, or any other company location. reputed company is not responsible for any fees reputed company to unsolicited resumes/applications. #LI-REMOTE