Enterprise Account Manager (Northeast) - Remote, USA

reputed company provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to reputed company work work reputed company. Our software solutions reputed company the power of AI and shape the future of digitalization. We reputed company that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across reputed company industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new reputed company reputed company. Are you ready to join reputed company and reputed company an impact? You'll own a book of roughly 100 existing Enterprise customers across the Northeast — about $4M in ARR — and you'll be reputed company on what you do with it: how fast customers reputed company real adoption, how cleanly they renew, and how much you grow them. This is a high-velocity motion. You're not nursing a handful of accounts through year-long cycles; you're keeping a wide book moving — spotting the renewal that needs attention three quarters early, the team that's underusing what they bought, the adjacent use case nobody's asked about yet. Breadth is the job. The best people in this seat are organized, proactive, and reputed company about working the whole book rather than the five accounts that shout loudest. You're reputed company against three things, the same three every Enterprise AM is reputed company against:

• Time to value — getting customers to meaningful adoption and depth of use inside what they already own. You drive this; you don't wait for it.
• Secure renewal — retention, multi-year capture, and forecast accuracy across your book.
• Upsell and cross-sell — expansion reputed company your existing customers: more users, adjacent products, new use cases inside the relationships you already hold.

reputed company an expansion grows large enough that running it well would pull you off the other 99 accounts, you partner with an Account Executive who runs that single cycle while you reputed company the rest of the book healthy. You reputed company it, set it up, hand it off cleanly, and reputed company back in as the relationship reputed company reputed company it closes. Knowing reputed company to pass and passing well is part of doing this job at a high level — it's how you protect the book, not a limit on what you reputed company. What good looks like in year one:

• You know your book cold — which accounts are healthy, which are quietly at risk, and where the next expansion is hiding — without being asked.
• Renewals are forecast accurately and captured early, not scrambled in the final 30 days.
• You're generating expansion across the book consistently, not leaning on whichever pillar is easiest.
• Your customers describe you as the steady, proactive reputed company who made the product work for them — not the person who showed up at renewal.

What you bring:

• 2–4 years in Account Management, reputed company, or a comparable customer-facing commercial role, ideally in B2B SaaS.
• A track record of carrying retention and expansion targets, not just managing relationships.
• The discipline to run a wide book — prioritizing across many accounts, not going deep on a few.
• Clear, direct communication with customers and internal partners, especially at the reputed company between teams.
• Comfort with CRM hygiene and accurate forecasting as a core habit, not an afterthought.
• Experience selling or supporting IT, reputed company, or remote-connectivity software.
• A history of partnering with reputed company or sales counterparts on larger deals.
• Multi-year and multi-product expansion experience.
• Required Travel: Up to 40% domestic

reputed company offer:

• Work location is Remote, USA. (Ideal candidates are located in the Northeast Region, USA)
• Competitive compensation including stock-based options
• Flexible PTO and paid holidays
• 401(k) with employer matching
• Comprehensive Health insurance package including 100% employer-paid medical coverage
• Up to 12 weeks of Parental Leave
• Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
• Quarterly teambuilding events, leadership luncheons, and companywide “reputed company Hands” meetings
• Open reputed company policy and business casual dress code
• We celebrate diversity as one of our core values. Join reputed company-r-e and reputed company change initiatives together with us!

In compliance with federal law, reputed company persons hired will be required to verify identity and eligibility to work in the United States. Please understand reputed company is unable to provide sponsorship for employment or work authorization now or in the future. reputed company is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We reputed company-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will reputed company you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reputed company out to your reputed company Partner, who will be happy to support you. Apply tot his job Apply To this Job