[Remote] Field Custom Services Project Manager - Dallas/Fort Worth, TX

Note: The job is a remote job and is open to candidates in USA. Best Buy is a leading retailer that aims to enrich lives through technology. They are seeking a Field Custom Services Project Manager to oversee custom installation projects, lead a team of installers, and ensure operational consistency and performance accountability in the Dallas/Fort Worth area.

Responsibilities

• Ensure operational consistency, strategic alignment, and performance accountability
• Build and maintain an exceptional team culture centered around engagement and belonging
• Lead all custom installation projects to completion accurately, on-time, and within budget
• Conduct site visits to drive technical expertise, safety compliance and customer experience
• Work directly with in-home designers to ensure fulfillment and complex sales strategies are being executed, and communicate your findings with field leaders
• Act as the main point of contact for customers regarding custom services through the fulfillment phase
• Support the safety, cleanliness and organization standards of retail warehouses

Skills

• 2 years of experience as a supervisor or manager
• 2 years of sales, installation, operations or customer service experience
• Current, valid driver's license
• Must be at least 21 years old
• Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)
• Acquire and maintain any state or local licensing, as required, within 90 days of hire
• Experience working in custom integration, project management, construction or related field
• Experience managing a remote workforce
• Bachelor's degree in operations management, distribution, logistics, business or related field

Benefits

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being
• Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility.
• Intermittent or reduced-schedule leave is also available for certain medical or family care leaves.
• Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
• Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results.

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