[Remote] Sr. Project Manager

Note: The job is a remote job and is open to candidates in USA. Pluralsight is a learning platform dedicated to accelerating technology skills and capabilities. They are seeking a Senior Project Manager to lead the delivery of technical training programs, managing the full project lifecycle and ensuring client satisfaction throughout various engagements.

Responsibilities

• Own the full delivery lifecycle for all assigned projects and programs - from SOW execution and pre-sale discovery calls through post-delivery evaluation and client communication
• Collaborate with Account Executives, clients, and instructors to ensure engagements are accurately scoped, resources are prepared, and technical setup requirements are met
• Actively manage ongoing client programs through regular check-ins, quarterly business reviews, and training plans and schedules that span weeks to a full year
• Partner with internal teams to anticipate staffing, technology, and resource needs ahead of upcoming program demands
• Hold budgetary and profitability responsibility across your portfolio
• Drive continuous improvement of delivery processes to build scalable infrastructure that supports the division's growth
• Serve as an internal expert on technical training delivery, advising both clients and sales teams as needed

Skills

• Bachelor's degree with 4+ years professional experience in project/program management
• 4+ years customer engagement or customer success experience
• A track record of successfully managing complex, multi-workstream projects or programs in a client-facing environment
• Experience working closely with sales or account management teams, with an understanding of how delivery and revenue intersect
• Comfort managing client relationships at multiple levels, including executive stakeholders and day-to-day program contacts
• Familiarity with technical training environments, including instructor-led, virtual, self-paced, and blended delivery modalities
• Strong organizational skills and the ability to manage a high-volume portfolio of concurrent projects without sacrificing quality
• Experience with facilitation, conflict resolution, and navigating ambiguous or high-stakes situations with professionalism
• PMP certification
• AI literacy

Benefits

• Competitive compensation
• Bonus eligibility
• Comprehensive medical coverage
• Unlimited PTO
• Wellness reimbursement
• Professional development funds

Company Overview

Company H1B Sponsorship