[Remote] Field Sales Engineer

Note: The job is a remote job and is open to candidates in USA. Tecan is dedicated to improving lives and health through innovative healthcare solutions. They are seeking a Field Sales Engineer responsible for selling their product lines within the Mid-West territory, ensuring sales objectives are met while providing exceptional customer support and relationship management.

Responsibilities

• Responsible for all aspects of the local sale including but not limited to; prospecting, lead generation and follow-up, quotations, demonstrations, negotiations, contracts, terms and conditions, closing, and through the installation and post-sale support process
• Serves as a responsible representative of Tecan US, Inc. and operates with integrity and honesty in all business contacts
• Achieves sales plan for assigned territory
• Develops and maintains a high level of consultative sales skills, product and application methodology knowledge with associated features and benefits required to convert customer needs to sales
• Obtains sufficient knowledge of accounts in order to develop and maintain account strategies to convert specific company needs to Tecan solutions
• Develops and maintains effective time, territory, and account management practices
• Responsible for providing regular and accurate forecast information for the territory in the CRM
• Participates in or supports local, regional and national shows, as requested
• Conducts demonstrations and coordinates installations and customer training
• Builds relationships with procurement departments to streamline the approval processes
• Adjusts content of sales presentations (within the guidelines of regulatory) by understanding the customers’ explicit and implied needs
• Complies with regulatory requirements for appropriate Market & Business Units
• Maintains accurate and timely data in the CRM
• Responds to problems or complaints that arise in accounts, either by personal action or by securing the assistance and support from others in the organization
• Works as a liaison for reporting customer complaints to Tecan Technical Services and making recommendations to management
• Works regularly with the Service organization to insure customer satisfaction and to realize revenue on a predictable and timely manner
• Appropriately manages existing accounts and establishes new accounts and customers by planning and organizing daily work schedule to call on existing or potential sales opportunities
• Maintains all company supplied equipment and material in a safe, useable and serviceable condition
• Completes all reports and customer information effectively and consistently as deemed necessary by the company
• Gives feedback to management regarding new potential applications or competition in the marketplace
• Ability to travel (often on short notice)
• Handles essential tasks as assigned, and responds to change productively
• Follows all local safety procedures, State and Federal OSHA Regulations, and reports any safety concerns

Skills

• Ability to manage and develop sales territories while also managing costs and risks
• Strong organizational and time management skills with attention to detail
• Excellent written and verbal communication skills to be able to explain both technical and non-technical topics
• Strong presentation skills demonstrated before customers, peers, and upper management
• Ability to recognize and manage potential problem areas and resolve them with integrity
• Ability to understand the needs of clients and co-workers
• Must be self-motivated, resourceful and adaptable
• Ability to collaborate with others by being a good listener, a team builder, and an articulate advocate of the vision
• Ability to travel, at times on short notice
• Ability to prioritize and effectively complete necessary tasks in the time required
• High level of commitment and initiative
• Proven team player
• Ability to accept constructive feedback
• Possess a valid driver's license

Benefits

• Medical, Dental, and Vision
• Health Reimbursement Account
• 401(k) Employer match on employee's first 6% contributions; no vesting period
• Long/Short-term disability insurance
• Employee Assistance Program (EAP)
• Accident, Critical Illness, & Hospital Indemnity
• Legal Shield/Identity Shield
• Discounted Pet Insurance

Company Overview