Claims Representative - Investigations
West Bend Insurance Company is recognized as a top workplace, focused on valuing its associates and fostering a welcoming culture. The Claims Representative role involves reviewing, analyzing, and investigating property and casualty insurance claims to determine their validity and ensure accurate settlements.
Responsibilities
- Investigate, evaluate, and resolve claims while delivering outstanding customer service
- Negotiate settlements with insureds, claimants, and attorneys
- Manage active files, ensure accurate reserving, and maintain compliance with audit guidelines
- Learn and grow through hands-on training, mentorship, and project opportunities
Skills
- Demonstrated ability to adapt quickly and contribute across multiple functional areas
- Excellent communication skills, both written and verbal
- Proven track record of managing priorities and delivering results in fast-paced settings
- Comfort with ambiguity and a willingness to take initiative in evolving business environments
- Experience handling auto and GL/PD claims is preferred
- Bachelor's degree or equivalent experience
- Associate in General Insurance and/or Associate in Claims designation
Benefits
- Medical & Prescription Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Short and Long Term Disability
- Flexible Spending Accounts
- Life and Accidental Death & Disability
- Accident and Critical Illness Insurance
- Employee Assistance Program
- 401(k) Plan with Company Match
- Pet Insurance
- Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
- Bonus eligible based on performance
Company Overview
Company H1B Sponsorship