UA Associate - Middle Markets

Zurich North America is currently hiring a UA Associate to join the MMC P&C team. In this role, you will support experienced Underwriters in reviewing and analyzing risks while applying your research and analytical skills to assess risk and grow your career.

Responsibilities

• Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination
• Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies
• Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products
• Responds to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager
• Working collaboratively with assigned underwriters
• Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills

Skills

• Bachelor's degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
• Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
• High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
• Knowledge of data collection and analysis
• Microsoft Office experience
• Insurance industry knowledge
• Knowledge of processing, rating and policy management systems used in the insurance industry
• Strong verbal and written communication skills
• Superior skills in relationship building, active listening with customers and coworkers
• Customer service experience
• Enjoys working with details and providing accurate data in a timely manner
• Self-directed to meet deadlines
• Multi-tasking skills
• 5% Travel

Benefits

• Short-term incentive bonus of 5%
• Competitive pay and comprehensive benefits for employees and their families

Company Overview