SYNERGY MANAGEMENT SERVICES - Director of Strategic Partnerships

SYNERGY MANAGEMENT SERVICES

Job Summary: The Director of Strategic Partnerships (DSP) is responsible for the complete sales cycle from initial prospecting through contract execution. This includes generating new business leads through disciplined outbound phone, email, and LinkedIn contacts; conducting discovery calls; managing the proposal process; negotiating agreements; and securing signed contracts. The DSP maintains accurate facility data and opportunity tracking in Salesforce while providing timely support to the Chief Partnerships Officer and Executive Team as needed.

Essential Functions

· Proactively prospect to hospitals and ambulatory surgery centers nationwide to generate qualified sales leads and schedule discovery calls

· Conduct initial discovery calls with C-suite executives and department heads to identify needs, challenges, and partnership opportunities.

· Lead the complete sales process from initial contact through contract signature, including needs assessment, solution presentation, proposal development, negotiation, and close

· Follow established sales workflow, including routine scheduled calls, emails, and LinkedIn outreach to build relationships of trust and raise brand awareness

· Using company message guidance, produce tailored messaging specific to territory, facility type, and persona adaptable to email templates, call scripts, and social media

· Guide prospects through completion and return of Client Program Questionnaires, ensuring all necessary information is collected for accurate quote generation

· Collaborate with Operations and Finance teams to develop comprehensive proposals and pricing strategies

· Present proposals to prospects, address questions and concerns, and negotiate terms to mutual satisfaction

· Secure executed Master Service Agreements (MSAs) and Statements of Work (SOWs) from qualified prospects

· Maintain comprehensive opportunity pipeline in Salesforce including creating new opportunities, uploading client files, managing opportunity stages, tracking close dates, recording all interactions and milestones

· Collect and record data necessary to identify and target sales prospects for marketing and outreach

· Collaborate with Operations/Recruiting leadership to successfully onboard new programs

· Meet or exceed goals for call volume, completed questionnaires, and closed contracts

· Assist in coordination and participation in industry conferences and trade shows (travel expectation—up to approximately 10%)

· Demonstrate and maintain a proficient understanding of all service lines and value propositions

· Review trade journals, periodicals, the internet, and media regularly to identify and stay abreast of industry trends and changes

Competencies

· Bachelor’s degree or equivalent experience (healthcare degree or healthcare industry experience preferred)

· Proven track record of achieving goals and quotas on a daily, weekly, monthly, and yearly basis

· Demonstrated ability to manage full sales cycle from prospecting through contract signature

· Strong consultative selling skills with ability to identify client needs and position solutions effectively

· Excellent negotiation and closing skills

· Strong written, verbal, and interpersonal communication skills

· Ability to communicate and work effectively with upper-level executives, both internal and external

· Ability to build rapport quickly and communicate persuasively both on-script and off-script

· Proficient in word processing, presentation development, and internet research skills

· Proficiency in Microsoft Office Suite

· Proficiency in Salesforce and Definitive CRM, or related CRM experience

· Ability to multitask in a fast-paced and urgent atmosphere

· Ability to plan and prioritize work activities with minimal supervision

· Ability to maintain dependable internet and phone communication from a remote location, responding timely to requests

· Performance Goals: 1 closed deal per quarter (4 per year); call volume and activity metrics as established.