See all roles

Field Service Technician

Work from home Full-time role Hiring

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected, consumer-centric world. Join us inconnecting people to commerce in this vital, rewardingrole.

Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Responsibilities

  • Gains familiarity with Field Service Technician practices and procedures.
  • With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures.
  • Performs hardware repairs on a component level.
  • Cleans and adjusts mechanical components.
  • Configures and installs applicable software.
  • Preventive Maintenance: Performs routine checks according to documented procedures.
  • Refills consumables as directed.
  • IMAC/R: Installs, moves, adds, changes and removes hardware and software products.
  • Customer Training: Instructs and trains customers on usage and operation of installed hardware and software.
  • Participates in regular hardware and software trainings (on the job, classroom and web based).
  • Participates in the implementation of measures to achieve agreed KPIs.
  • Assists with special projects as assigned.

    Qualifications

    Required Qualifications

    • Education or equivalent work experience required.
    • Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services.
    • Good written and verbal communication skills.
    • Driver's license and driving record that satisfies DN's fleet requirements.

    Salary Range: $19-$25/hr. Actual compensation for this role will depend on several factors including your qualifications, skills, competencies, geographic location, internal equity, and relevant experience.

    Benefits

    • Health, Dental, and Vision Insurance
    • Life Insurance
    • Critical Illness, Accident, and Hospital Indemnity Insurance
    • 401(k) Savings Plan
    • Health Savings Account
    • Leave of Absence Benefits
    • Paid Time Off

    #LI-JS3

    Company

    Why should you join Diebold Nixdorf?

    Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

    –Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

    To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes

    We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations

    Apply To This Job
  • You might like

    Behavioral Psychotherapist - Full Time - Fully Remote in Detroit, Michigan

    Work from home Full-time role

    Behavioral Psychotherapist - Full Time - Fully Remote in Detroit, Michigan

    Work from home Full-time role

    Insurance Specialist/Full Time/Remote- Michigan Residents in

    Work from home Full-time role

    Coding Complex Specialist/Full Time/Remote in Troy, Michigan

    Work from home Full-time role

    Regional Sales Director, EMEA

    Work from home Full-time role

    [Remote] Chromatography Field Service Engineer

    Work from home Full-time role

    [Remote] Digital Associate, Paid Media (Temporary)

    Work from home Full-time role

    [Remote] Licensed Sales Professional (LSP) - Remote - DC

    Work from home Full-time role

    [Remote] Associate Product Safety Engineer - Industrial Machinery (Remote)

    Work from home Full-time role

    Judicial Foreclosure Assistant

    Work from home Full-time role

    Remote Senior Data Analyst – Revenue Management & Pricing Science (AI‑Driven Decision Modeling) – $27/hr – arenaflex

    Work from home Full-time role

    Regional Bond Manager (Remote)

    Work from home Full-time role

    Experienced Live Chat Remote Data Entry Specialist – Global Logistics and Supply Chain Solutions at blithequark

    Work from home Full-time role

    Content Marketing Manager; Remote

    Work from home Full-time role

    Front End Developer Fresher Job (Remote)

    Work from home Full-time role

    Require Principal K-8 (Anticipated vacancy) in Connecticut

    Work from home Full-time role

    Technical Director, Union Youth

    Work from home Full-time role

    Sales Analytics Spring 2025 Intern - Remote

    Work from home Full-time role

    IBM - Work From Home - Data Entry Assistant Post

    Work from home Full-time role

    Experienced Remote Data Entry Clerk – Flexible Work Arrangements and Competitive Compensation

    Work from home Full-time role