Operations Specialist
Atlantic Community Bankers Bank (ACBB) is seeking a dedicated and detail-oriented Operations Specialist to join our Operations team. The Operations Specialist is responsible for performing a variety of duties in support of the Deposit Operations function, including processing financial transactions and providing customer support.
Responsibilities
- Process daily financial transactions, including net settlements and account reconciliations, with accuracy and attention to detail
- Perform data entry and uploads for client accounts, ensuring timely and accurate processing
- Provide customer support by answering inquiries and resolving account-related issues over the phone and via email
- Maintain organized records and filing systems in compliance with retention regulations
- Handle account audit confirmations through Confirms.com, including verifying client DDA balances, investment balances, accrued interest, and providing account statements as requested
- Support the account opening process and verify the accuracy of new deposit account documentation
- Assist with Certificates of Deposit (CD) processing, including account openings, renewals, and maturities
- Collaborate with team members and other departments to coordinate daily operational activities
Skills
- High School Diploma or equivalent
- A minimum of one (1) year experience in related positions required
- Proficiency in MS Office applications
- Moderate typing and computer skills
- Ability to effectively communicate with bank employees and customers in a professional and courteous manner
- Maintaining accuracy and attention to detail while handling multiple tasks
- Strong verbal, mathematical and organizational skills
- Visual and auditory skills
Benefits
- Competitive compensation package
- Comprehensive benefits package
- 401(K) with employer match
- Generous Paid Time Off (PTO) policy
- Tuition reimbursement
- Birthday holiday and additional unique benefits
- Employee Assistance Program
- Flexibility with Purpose — Hybrid roles, in-office connection.
- Performance bonus opportunities
Company Overview