Outpatient Medicaid Eligibility Representative
Revenue Group is dedicated to helping patients navigate the Medicaid process. The Outpatient Medicaid Eligibility Representative will assist patients in determining their insurance eligibility through phone interviews and ensure thorough documentation while meeting goals and quality standards.
Responsibilities
- Screening/Interviewing patients for insurance eligibility in outbound dialer environment
- Providing thorough, efficient, and accurate documentation
- The Outpatient Medicaid Eligibility Representative is responsible for meeting goals and quality standards through efficient and accurate work activities
Skills
- 1-3 years Dialer call center environment preferred – not required (minimum of 60 calls daily)
- 1-3 years of previous healthcare eligibility experience preferred-not required
- Ability to maintain the highest level of confidentiality, customer service, and knowledge of HIPAA
- Proficient personal computer skills including Microsoft Office – able to type at least 40 WPM
- The Outpatient Medicaid Eligibility Screener must have the ability to multi-task and have good time management skills
- High School Diploma or equivalent (GED)
- 7-year background check
Benefits
- 100% Paid Training
- 401(k) matching
- Paid Time off (PTO) – Up to 10 days your first year!
- 8 Paid Holidays – Including your birthday!
- Referral Program
- Employee Assistance Program (EAP)
- Growth & Continued Training
- Dental & Vision insurance
- Health insurance (including Long & Short-Term Disability)
- Life insurance (Company Paid)
Company Overview