[Remote] Product Manager, Caper - Retailer Tooling
Note: The job is a remote job and is open to candidates in USA. Instacart is transforming the grocery industry by providing innovative solutions for grocery delivery. The Product Manager for Retailer Tools at Caper will oversee the development and implementation of tools and systems for Caper Carts, focusing on enhancing user experiences and driving product strategy to meet the needs of global retailers.
Responsibilities
- Own a critical product area and help define and drive the strategy, execution, and measurable outcomes
- Deeply understand and articulate the what and the why behind our customers pain points to build and drive an outcome oriented product roadmap
- Work extensively in our labs and retail partners to test features, observe user behaviors, and iterate quickly; support pilots and launches as needed
- Lead the entire product lifecycle, from deep user and retailer discovery to final delivery. Use qualitative and quantitative research, retailer feedback, and industry best practices to identify new opportunities. Intake, validate, and convert new ideas into implementable projects with clear success metrics, and PRDs/specifications
- Champion best-in-class design and user experiences
- Drive cross‑functional alignment by partnering closely with Engineering, Hardware, Design, Data Science, Operations, and QA teams to deliver high-quality, scalable solutions; communicate tradeoffs, risks, and progress with transparency
Skills
- 1+ years of Product Management experience
- Experience with model training and evaluation
- Strong experience directly working with complex data and analytics to make good decisions when confronted with ambiguity
- Knowledge of design tools and strong design thinking practices
- Strong understanding of an empathetic, flexible, and iterative approach to product development
- Proven ability to communicate complex ideas clearly, influence cross-functional teams, and build alignment across multiple stakeholders at all levels
- Entrepreneurial / startup experience is a plus
- Background working with complex web-based software products involving advanced data systems, machine learning, computer vision, or enterprise B2B solutions
Benefits
- Highly market-competitive compensation and benefits
- New hire equity grant
- Annual refresh grants
Company Overview