Product Support Specialist
Bathing Brands is a national leader in the distribution, installation, and maintenance of steam and sauna bathing environments. They are searching for a Product Support Specialist who will provide technical phone support to clients ranging from homeowners to large commercial jobs, assisting them in completing their projects while representing the brand.
Responsibilities
- Excellent customer service skills
- Previous experience with one or many technical areas, or strong willingness to learn
- Ability to prioritize tasks in a fast-paced environment
- Must be organized with good memory
- Great computer skills (primarily MS Office)
Skills
- Excellent customer service skills
- Previous experience with one or many technical areas, or strong willingness to learn
- Ability to prioritize tasks in a fast-paced environment
- Must be organized with good memory
- Great computer skills (primarily MS Office)
Benefits
- In-office work is required for this position, however a remote hybrid schedule is possible
- A caring company culture with a casual, yet professional, work environment
- PTO, holidays, and an annual paid community day to spend with a charity of your choice
- Company-subsidized Blue Cross Blue Shield health insurance plans are available along with dental, vision, short/long-term disability, and company-paid group AD&D life insurance
- Employee Assistance Program (EAP)
- Referral Program
- 401(k) Retirement Plan with annual company matching funds
- Profit Sharing Program with bi-annual payouts
Company Overview