[Remote] Pre-Sales Representative
Note: The job is a remote job and is open to candidates in USA. EverQuote operates a leading online marketplace for insurance shopping, connecting consumers with insurance provider customers. The Pre Sales Representative will engage potential clients in phone conversations, qualify them for the quoting process, and connect them with agents.
Responsibilities
- Answering inbound calls or making outbound calls, engaging leads in conversation
- Using your strong communication skills to build a rapport with potential clients
- Making quick decisions to qualify the potential client and transfer to a live agent
- Taking the lead in introducing the potential client with the appropriate agent
- Working to reach weekly goals and quality transfer rates
- Pivoting quickly with script, consumer engagement and process changes
Skills
- Must be physically located within the United States
- Possess top-notch communication skills and are viewed as friendly and helpful on the phone
- Have strong people skills and a passion to connect others
- Have ability to speak clearly and articulately without being overly verbose or talkative
- Demonstrate tenacity and willingness to persevere through calls
- Ability to learn relevant phone and computer platforms quickly
- Prior experience with phone sales or call center work a plus
Company Overview
Company H1B Sponsorship