Experienced Customer Relations Associate - Seasonal Part Time at blithequark

Are you passionate about delivering exceptional customer experiences and making a lasting impression on every interaction? Do you thrive in a fast-paced retail environment where no two days are ever the same? If so, we invite you to join our dynamic team at blithequark as an Experienced Customer Relations Associate - Seasonal Part Time.

About blithequark

blithequark is a leading retailer of outdoor gear and sporting goods, dedicated to inspiring people to get outside and explore the world around them. With a rich history of innovation and a commitment to customer satisfaction, we're proud to be a trusted partner for outdoor enthusiasts of all levels. Our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join our ranks.

Job Summary

As an Experienced Customer Relations Associate - Seasonal Part Time at blithequark, you will play a critical role in delivering world-class customer service and ensuring a pleasant and productive shopping experience for all customers. You will be responsible for greeting and acknowledging customers in a prompt and friendly manner, handling merchandise with care, and providing information and direction to customers. You will also be expected to support a strong commitment to customer service, remain product knowledgeable, and stay aware of advertised sales.

Key Responsibilities

* Greet all customers as they enter the store in a friendly and outgoing manner

• Handle customer's merchandise returns; complete refund / exchange paperwork
• Sort returns by category and return to proper area
• Sell appropriate Hunting and Fishing Licenses
• Handle and administer all incentive and reward programs
• Remain product knowledgeable
• Remain aware of advertised sales
• Keep work area clean, neat, and well stocked with supplies
• Follow all Company Policies and Procedures
• Provide a legendary experience for every customer, every time by assisting customers in making buying decisions by:

+ Identifying and evaluating customers' needs + Making product recommendations based on this analysis + Promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up

• Perform tasks and duties under general supervision, using established procedures and innovation
• Choose from limited alternatives to resolve problems
• Make recommendations to work procedures, policies, and practices

Experience and Qualifications

* Minimum Degree Required: High school diploma or equivalent experience

• Ability to calculate figures such as discounts and make change to customers
• Ability to communicate in a friendly and professional manner to our customers and other associates
• Ability to establish and maintain effective working relationships with Management, coworkers, and customers
• Ability to operate computerized Point of Sale register system

Knowledge, Skills, and Abilities

* Ability to work in a fast-paced retail environment

• Ability to lift and move objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
• Ability to stand and/or walk during shift
• Ability to communicate with others to exchange information
• Ability to repeat motions that may include the wrists, hands, and/or fingers
• Ability to work in low or high temperatures
• Ability to work in noisy environments

Travel Requirements

* N/A

Physical Requirements

* Constantly stand and/or walk during shift

• Constantly communicate with others to exchange information
• Constantly repeat motions that may include the wrists, hands, and/or fingers
• Occasionally ascend or descend ladders, stairs, ramps, etc.
• Occasionally work in low or high temperatures
• Occasionally work in noisy environments
• Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)

Independent Judgment

* Performs tasks and duties under general supervision, using established procedures and innovation

• Chooses from limited alternatives to resolve problems
• Occasional independent judgment is required to complete work assignments
• Often makes recommendations to work procedures, policies, and practices

Compensation and Benefits

* Starting Pay Rate: $19.00 - $21.75

• Part Time Benefits Summary:

+ Enjoy discounts on retail merchandise, our restaurants, world-class resorts, and conservation attractions! + Dental + Vision + Voluntary benefits + 401k Retirement Savings + Paid holidays + Paid vacation + Bass Pro Cares Fund + And more!

Equal Opportunity Employer

blithequark is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [email protected].

How to Apply

If you're passionate about delivering exceptional customer experiences and making a lasting impression on every interaction, we invite you to apply for this exciting opportunity at blithequark. Click the link below to submit your application: Apply to this job Apply for this job