Enablement Specialist

The role

• As the Enablement Specialist, you’ll support the development, and delivery of programs that equip and empower our Customer Organization  
• Working closely with our Enablement Programs manager, Marketing, and team members across the Customer Org, you will provide training of our internal tools and product support to the customer organization
• You will support in facilitating engaging, effective, and measurable learning experiences for the org so that they can leverage the tools and resources available to them 
• You will play a key role in our new team member onboarding program and enablement events throughout the year, and in the project planning processes for Go-to-Market events. 

• Deliver interactive training (courses, live sessions, async resources) to equip customer-facing teams with technical tools and product knowledge.
• Build materials for tools (e.g., Tableau, Gong, Salesloft, Gainsight, SFDC) and evolving product features in partnership with Product/Marketing.
• Proactively assess learning needs and provide quarterly action plans with clear deliverables.
• Keep resources accurate and current; use feedback/data to improve learning effectiveness

• Update and evolve the onboarding program in Highspot to accelerate ramp-up for Customer Org roles.
• Continuously adapt programs based on business needs, data, and feedback from leaders and new hires.
• Track and report new hire progress, highlighting strengths and opportunities to managers and other stakeholders.
• Create and maintain onboarding schedules for all incoming team members.

• Collaborate with the Enablement Team to ensure clear governance, structure, and strategy for the Highspot learning platform.
• Document clear frameworks for uploading, organizing, and auditing resources.
• Ensure resources are accurate, discoverable, and aligned with best practices.
• Share regular usage insights, best practices, and updates with users and stakeholders.
• Manage relationships with Highspot CSM to optimize platform usage and adoption.

• Help coordinate Go-to-Market live events in partnership with Marketing and Customer leaders. 
• Create project plans, schedules, and workstream documentation 
• Provide regular stakeholder updates, increasing cadence ahead of events.
• Plan non-product event elements (awards, engagement, logistics, pre/post-work).
• Collaborate across the Enablement team to ensure alignment and strategic impact.

Why you’re a great fit

• You have 3+ years experience in project coordination, sales enablement, learning & development, and content management 
• Excellent written and verbal communication skills, with the ability to distill technical information easily to a variety of audiences
• Strong engagement and stakeholder management skills, with the ability to manage multiple projects at once 
• Collaborative, creative, and takes initiative to complete projects and tasks independently 
• Highspot, Salesforce (SFDC), Gong experience is a plus 
• Experience in enabling sales and customer success organizations is preferred 

Compensation

Base compensation: $67,750 - $75,000. Total compensation for this role also includes incentive stock options and benefits. 

Why you’ll love working at Newsela

• Health & Wellness: Comprehensive medical benefits with employer contribution to premiums and to HSA accounts. Additional benefits such as pet insurance, free access to the Calm app, and more to help you stay healthy: mind, body, and soul. 
• Work From Home: We are a fully remote company. We provide a monthly tech stipend to support your WFH needs!
• Supporting ALL Families: Inclusive benefits to support you and your family, including parental leave, fertility support, adoption, and more! 
• Financial Wellbeing: Invest in your future with our 401(k) plan, which includes a employer match to help you build long-term financial security.
• Time Off: Flexible PTO plus 10 company holidays plus winter break (Dec 24th - Jan 1st).
• Professional Development: Newsela offers an annual learning and development allowance to employees to attend external training sessions, classes, workshops, conferences, and educational materials to foster professional growth within their current role and career aspirations at Newsela.
• Make A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers.

Newsela takes authentic, real world content from trusted sources and makes it instruction ready for K-12 classrooms. Each text is published at five reading levels, so content is accessible to every learner. Today, over 3.3 million teachers and 40 million students have registered with Newsela for content that's personalized to student interests, accessible to everyone, aligned to instructional standards, and attached to activities and reporting that hold teachers accountable for instruction and students accountable for their work. With over 15,000 texts on our platform and multiple new texts published every day across 20+ genres, Newsela enables educators to go deep on any subject they choose.