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PLADS IT Support Analyst (Salesforce)

Work from home Full-time role Hiring

We are seeking a PLADS IT Support Analyst (Salesforce) to join our Digital Services team. As a remote role, you will work from home within the continental US and occasionally be requested to come to the office based on business need. Aflac is a Fortune 500 company and a leader in voluntary insurance products that pay cash directly to policyholders.

Requirements

  • Experience in Microsoft Office
  • Attention to detail and results oriented, with a strong customer focus
  • Ability to work as part of a team and independently
  • Analytical and problem-solving skills, an ability to conform to shifting priorities, and to balance multiple projects and tasks concurrently
  • Written and oral communication, and interpersonal skills are necessary to effectively communicate with persons at all levels of the organization
  • Salesforce Experience
  • Salesforce Administration Certification
  • ClaimVantage Software Experience
  • Experience with data integration, reporting and analytics functions
  • JIRA experience, specifically with Service Desk
  • Agile Methodologies
  • Group and/or Individual Disability and Absence Management Insurance industry experience

Benefits

  • Medical, dental, and vision coverage
  • Prescription drug coverage
  • Health care flexible spending
  • Dependent care flexible spending
  • Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
  • 401(k) plans
  • Annual bonuses
  • Opportunity to purchase company stock
  • 11 paid holidays
  • Up to 20 days PTO to be used for any reason
  • State-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible

Originally posted on Himalayas

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